FLOOFI Automatic Voice Interaction & Event Record Camera 6L Smart Pet Feeder - Black

FLOOFI Automatic Voice Interaction & Event Record Camera 6L Smart Pet Feeder - Black

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FI-FD-110-CX

Floofi Smart Pet Food Feeder with Camera - Black

OVERVIEW

Working late into the night? Having another late meeting? If you are always chasing the hours and can't seem to feed your fur babies on time, maybe it's time you meet your buddy's new mealtime hero - the FLOOFI Smart Pet Feeder! Friendly and interactive, this pet feeder allows you to keep up with your buddy around-the-clock. With an integrated 1080p HD camera, you can call your pets to their meals and interact with them from wherever you are. Featuring an automatic reversal mechanism to unclog stuck bits, you can rest assured that your pet will be well fed throughout the day.

FEATURES

Innovative: With the Tuya Smart Life Mobile App, you can enjoy advanced features that bring you closer to your furry friend. Experience real-time video surveillance and stay connected with a two-way intercom, creating a sense of being right at home with your pup.
Automatic: Gain peace of mind by easily scheduling food dispensing times through our intuitive mobile application.
Multifunctional: With its integrated camera, speaker, mic, and support for SD card, our Smart Cat Feeder offers you unparalleled control over the amount of food your pup receives. This convenient feature ensures that your furry friend doesn't overeat, providing both ease of use and peace of mind.
Large Capacity Hopper: Comes with a huge 6 litres (25 cups) hopper. Depending on the food consumption of your pet, it can store food for a few days to a week.
Easy to Use: Separate design, easy to assemble and disassemble. The food container and tray are removable, which makes it easy to clean.

SPECIFICATION

Capacity: 6L
Colour: Black
Audio: 2-way: Voice Interaction & Event record
Message Recorder: Voice recording of up to 60S
Automatic Feeding: Set-up-portion/quantity on time and per day
Healthiest portion: Set-up for pets’ breed/age/weight and activity level
Manual feeding: Can feed manually by pressing just one button
Lack of food: Less than 250g food remaining, msg push at APP
Connection: 2.4G Wi-Fi standards IEEE 802.11b/g/n
Camera: 2.0 Megapixel/1080P HD with 140° wide angle
Night Vision: (up to 8 meters) via auto IR-LED illumination
Memory: SD Card Slot (support max storage 128G SD card)
Integration: TUYA IoT
APP: Support smart phone (iOS & Android) to surveillance and feeding from anywhere anytime
Dual Power: 3 D cell battery to protect pets from power cut
Product Dimensions: 25 x 20 x 37 cm; 1.9 Kilograms

Package Contents

Pet Feeder x 1
Power Adapter x 1
Quick Start Guide x 1

Include Using Tips:
1. The infrared sensor controls food structure ( 5 - 15mm dry food applicable)
2. Each Portion is around 5-10g,
3. A notification will be pushed to your phone when the remaining food is less than 250g
4. The feeder can support micro-SD card (up to 128GB).
5. Compatible with iOS 9 or Android 5 and above. Also can be integrated with TUYA.
6. While using microphone, kindly allocate the feeder in another space/room with you to minimize echo.

GTIN: 9357381008813

Shipping Details

●We only deliver to residences within Australia. 1- 7 business days.

●We regret that we do not deliver to PO boxes or Parcel Lockers. If a non-deliverable address is entered, we may need to ask you for a residential address or cancel your order.

●Return to Sender (RTS) items will be assessed for the return reason. If it’s due to an incorrect address, undeliverable issues, or non-collection, the shipping fee will be deducted from the refund.

Faulty Products

AZAU carries a variety of brands from around the world. We do our best to provide you the best service relating to claims of manufacturer warranties.

What defines faulty?

Manufacturing faults
Delivered items has major difference from ordered items
Clear defects or damage

Any item that, due to customer negligence and misuse, will not be accepted as a faulty item.

If you are experiencing issues with your product, please refer to our FAQ page for support. Alternately, please contact our customer support team to lodge a claim.

To lodge a claim:

Access My Account and request a warranty and return. Fill up the form with a description of the fault with your product.
Our team will review your case and reach out to you as soon as possible. We will attempt to troubleshoot and resolve your issue for you virtually.
If it is determined to be faulty after troubleshooting, we will then issue you a Return Authorisation number, and a return label.
If we issue you a Return Authorisation number, please clearly print it on the outside of the package when returning your product to us. By issuing you with a Return Authorisation number, we do not guarantee that your warranty claim is valid or that you will be entitled to have your product repaired or replaced, or a refund provided in relation to that product.
Your item will be assessed by the manufacturer prior to any warranty claims.

After we receive your return and inspect faulty items for faults, a replacement/refund will be processed. If no fault is found with the item, the item will be returned to you (customer bears the shipping cost), and you will be charged a 20% service fee. Alternatively, if you do not wish to have the item, you may request the item to be restocked. Our customer support team will provide you with the percentage of deduction and the amount that will be deducted.

The buyer cannot cancel and demand a refund immediately. AZAU must have an opportunity to fix the problem.

Dead on Arrival (DOA)

If your product is dead on arrival, please contact us within 14 days of parcel delivery. We will not process any claims lodged 14 days after the delivery date.

Dead on Arrival (DOA) Process

Access My Account and request a warranty and return. Fill up the form with a clear description and photos and/or a short video demonstrating the condition of the received package.
Our team will assess the DOA claim and forward your claim to the courier on your behalf.
If the claim is valid, your order will be refunded, or a replacement will be sent (original item returned).

Change of Mind (COM) return

For Change of Mind returns, the buyer will be responsible for any shipping costs incurred.

A COM return will be only accepted where:

A return request is submitted via My account within 14 days of receiving your order.
All product packaging,documentation (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading and appraisal, as well as accessories must be returned with the return products. Packaging must be unopened and seals intact (where applicable).
The products must be in original and unworn condition.

We recommend choosing a tracked registered postal service as the items will not be considered as ‘returned’ until they have been received safely. Please send an email attaching the tracking number as confirmed in correspondence with our support team.

Please ensure that the returned item is safely protected and securely packed. If the item is found to be dead on arrival or damaged in transit, a deduction fee will be charged based on the condition of the item.

If you cancel or return only certain items purchased in bundle deals or multi-buy promotions, any items you don’t return will be charged at full price, and the refund amount will be reduced accordingly.

We are always here to help. If you have any questions please reach out to our customer care team via your MyDeal account and we will respond to you shortly.