Use the Fixed Ground Mount if you don’t have a wall or a post to fix your Hoselink Classic Retractable Hose Reel bracket to.
*Not suitable for use with Evolve™ Series Hose Reels
This optional extra can be used on concrete, timber decking and tiled floors for a safe, secure and easy way to hold your retractable reel.
Hoselink’s Classic Retractable Hose Reels require a stable bracket/footing to function properly. Once the Fixed Ground Mount is secured to the ground your Hose Reel will rotate as required.
Please Note: All Classic Retractable Hose Reels are pre-boxed with a Wall Bracket and the package cannot be altered. The Fixed Ground Mount is an optional extra sold separately.
Depending on the combination of items that you have ordered, they may be packaged separately, and often will arrive on different days. For example, our hoses and reels are sent separately to all other products.
Please allow up to 5 business days for additional items to arrive. Thank you!
Dispatch: Within 2 business days (48 Hours)
Delivery Time Frame: 5-10 Business days
Returns
Hoselink offer a 100% money-back guarantee on ANY purchase you make that does not meet your expectations (change of mind). Simply get in touch with our team via chat/phone/email within 30 days of receiving your order, and we’ll supply you with an Australia Post pre-paid postage label. You can print this out, attach it to the packaging and take it to any Australia Post outlet for a free return to our warehouse. Alternative, you can take the PDF version on your phone to the Post Office and they will print this out for you.
Once your goods have arrived at our warehouse, our returns team will process your refund or exchange usually within 48 hours. Please note, this can take slightly longer during busier periods.
Warranty
ALL Hoselink Products carry a minimum of a 12 month warranty period.
We work hard to help our customers out with any product related issues you may have. We warranty our products to be free of defects in materials and workmanship that result in failure during normal usage.
Warranties are covered for the original purchaser (unless purchased as a gift) and from the time delivery occurred.
The warranty does not cover misuse, unauthorised modifications, and external causes such as acts of nature. The warranty does not cover general wear and tear or damage to any non-Hoselink product used in connection with a Hoselink product.
Estimated Delivery Time Frame: 2-7 business days