Warranty Policy
Costway is dedicated to satisfying every user to ensure that everyone who visits or orders in our store has a fabulous purchase experience in every phase. After-sale service is an indispensable part, which deserves our full attention. By settling every dispute peacefully and proactively, we believe it is a way to improve ourselves and get closer to our users. Costway return policy is a promise to every user of our website or product.
NOTE: All our products come with a 12-month warranty.
We ensure that all our items are brand new and in excellent condition before shipping. If you receive an item that does not conform to those standards, please contact our Customer Service Team.
Returns Policy
Before you return the products, please check the following requests carefully:
1. Please contact our Customer Service Team and obtain a Return Merchandise Authorization (RMA) number from us before returning the item. Without the RMA number, there is a risk that your returned item may not be identifiable and not acceptable.
2. Please send us 1-5 clear photos if there is any damage or quality issue with the item you receive.
3. If you simply change your mind and wish to cancel the order, please contact us before dispatch (1 business day).
4. If you want to cancel the order or return the item after dispatch without any quality issue, please note that the original postage is not refundable, and the buyer is responsible for the return postage cost, and a 10% re-stocking fee may apply. Return or exchange requests are ONLY acceptable for unused items and within 7 days of receipt.
5. If you are not satisfied with any product that you have purchased, please feel free to contact us. We will try our best to solve the problems for you.
6. Items should be returned in their original product packaging and all accessories in the original shipment must be included if you want to return the item.
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This was ideal for what I needed for. Thinking of buying more.
Aug 11, 2023
I love this it would have to be the best buy &lots of room I put my make up & everything I can fit I have still more more room I numbers all the drawers Great 👍👍👍👍👍😃😃😃😃
Apr 13, 2023
Bought this for my arty son and he absolutely loves this. Previously bought cheaper types that were useless - these are amazing and the varying drawer sizes assist in his larger pits of paints fitting inside!
Jan 07, 2021
This is the 2nd one of these I have bought. One for home and one for school. I am a teacher and the 5 big drawers are Monday, Tuesday, Wednesday, Thursday and Friday and the top shelf holds my laptop and the smaller drawers work perfectly for craft stuff
Jan 07, 2021