Seller Profile
Really happy with my new umbrella it arrived promptly and was exactly as pictured
Mar 03, 2025
Using it in my BBQ area for storage. Gorgeous 😍
Mar 03, 2025
Absolutely love love love my new bed.... It's just stunning and amazingly designed with the four storage drawers on wheels underneath mattress-thanks guys so glad im so happy with my purchase 😀
Mar 03, 2025
We recently moved into a house that has non existant kitchen bench space and storage. This bench fixed those problems nicely. Paired with some stools, it has also provided a breakfast bar. Easy to assemble, solid and looks nice too!
Mar 02, 2025
I bought this about 5 months ago and still love it , very lightweight easy to move.
Mar 02, 2025
Great playpen - have used for my new puppy, would also be good for baby. You would want some form of padding in the floor for a baby though. Definitely need 2 people to put it together
Mar 01, 2025
Fast delivery. Affordable, comfortable and stylish . It fits perfectly in our unit space
Feb 27, 2025
Beautiful purchase, I ordered it one morning and it arrived the next day by courier in a box in perfect condition - SO happy with this purchase 10/10 My Deal
Feb 26, 2025
I just love it, very stylish good quality and lot's of storage.
Feb 26, 2025
Value for money. Very good product. Easy to put together.
Feb 25, 2025
Please allow 2-10 business days for delivery. Remote areas will require longer delivery time.
Please provide a residential or business address at checkout.(PO Box / Parcel Locker addresses are not accepted)
Some remote areas or offshore areas will charge extra postage, and some areas cannot be delivered. Before processing your order, we will first contact you and ask your wishes.
Products will be shipped from Melbourne. We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast.
Important:
Inside/Upstairs delivery is NOT provided.
Additional postage fees may apply for re-delivery or re-direction requests.
Some products may be sent in multiple packages.
Warranty Policy
Costway is dedicated to satisfying every user to ensure that everyone who visits or orders in our store has a fabulous purchase experience in every phase. After-sale service is an indispensable part, which deserves our full attention. By settling every dispute peacefully and proactively, we believe it is a way to improve ourselves and get closer to our users. Costway return policy is a promise to every user of our website or product.
NOTE: All our products come with a 12-month warranty.
We ensure that all our items are brand new and in excellent condition before shipping. If you receive an item that does not conform to those standards, please contact our Customer Service Team.
Returns Policy
Before you return the products, please check the following requests carefully:
1. Please contact our Customer Service Team and obtain a Return Merchandise Authorization (RMA) number from us before returning the item. Without the RMA number, there is a risk that your returned item may not be identifiable and not acceptable.
2. Please send us 1-5 clear photos if there is any damage or quality issue with the item you receive.
3. If you simply change your mind and wish to cancel the order, please contact us before dispatch (1 business day).
4. If you want to cancel the order or return the item after dispatch without any quality issue, please note that the original postage is not refundable, and the buyer is responsible for the return postage cost, and a 10% re-stocking fee may apply. Return or exchange requests are ONLY acceptable for unused items and within 7 days of receipt.
5. If you are not satisfied with any product that you have purchased, please feel free to contact us. We will try our best to solve the problems for you.
6. Items should be returned in their original product packaging and all accessories in the original shipment must be included if you want to return the item.
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