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You asked, we delivered! Due to the 30m Charcoal Hose Reel being such a HIT, we have decided to introduce the 20m model too!
Our brand new Charcoal Retractable Hose Reel includes all the same great features as Hoselink's classic Hose Reel range, but in an exclusive NEW colour scheme. This is guaranteed to get your neighbours talking!
The outer casing has been designed in a sleek charcoal colour that promises to look fantastic in any modern outdoor setting. The Hose Reel comes bundled together with Hoselink's leak-free, burst-free Fittings and best-selling Comfort 8-Pattern Flow Control Sprayer, both in a complementary warm grey colour.
If you're fed up with leaking, bursting hose fittings and unsightly hoses that tangle and kink then get set because Hoselink’s Retractable Hose Reel will revolutionise the way you water!
If you’re new to Hoselink, you’ll find our products are carefully designed to be durable, attractive and most of importantly, easy to use. For average sized gardens, the 20m Retractable Reel is the ideal way to enjoy watering your garden, every day.
How it works
The 20m Retractable Hose Reel is a wall-mounted hose storage unit with a high-quality spring-loaded hose inside. The specially designed ‘stop-anywhere’ locking mechanism secures the hose at any length, eliminating excess hose, which prevents kinks and tangles.
To use, simply walk the hose out to the desired length and pause to lock the hose in place. All you have to do to lengthen the hose is walk it out further and stop again, wherever you desire. Once you’ve finished watering, lightly tug the hose to engage the automatic rewind system and the integrated self-layering mechanism neatly recoils the hose into the reel as you walk it back.
Inclusions
The Charcoal 20m Retractable Hose Reel is a complete package that arrives fully equipped with the following:
Installation
Follow our step-by-step instruction manual or installation video to quickly and easily install the wall bracket on to a solid wall or post using the included hardware kit. Place the hose reel unit on to the bracket and attach the leader hose to the tap. The hose reel unit will swivel 180 degrees on the bracket, following your direction as you water.
Warranty
Hoselink Retractable Hose Reels are covered by a 2-year warranty and a 30-day money-back guarantee.
All Hoselink garden hoses are BPA and lead free.
Depending on the combination of items that you have ordered, they may be packaged separately, and often will arrive on different days. For example, our hoses and reels are sent separately to all other products.
Please allow up to 5 business days for additional items to arrive. Thank you!
Dispatch: Within 2 business days (48 Hours)
Delivery Time Frame: 5-10 Business days
Returns
Hoselink offer a 100% money-back guarantee on ANY purchase you make that does not meet your expectations (change of mind). Simply get in touch with our team via chat/phone/email within 30 days of receiving your order, and we’ll supply you with an Australia Post pre-paid postage label. You can print this out, attach it to the packaging and take it to any Australia Post outlet for a free return to our warehouse. Alternative, you can take the PDF version on your phone to the Post Office and they will print this out for you.
Once your goods have arrived at our warehouse, our returns team will process your refund or exchange usually within 48 hours. Please note, this can take slightly longer during busier periods.
Warranty
ALL Hoselink Products carry a minimum of a 12 month warranty period.
We work hard to help our customers out with any product related issues you may have. We warranty our products to be free of defects in materials and workmanship that result in failure during normal usage.
Warranties are covered for the original purchaser (unless purchased as a gift) and from the time delivery occurred.
The warranty does not cover misuse, unauthorised modifications, and external causes such as acts of nature. The warranty does not cover general wear and tear or damage to any non-Hoselink product used in connection with a Hoselink product.
Estimated Delivery Time Frame: 2-7 business days
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