Alex is a popular intermediate set in the Build Up Robot family, suitable for young and older builders who love a challenge. These robots all have special design for movable arms and legs. Alex is the eldest in the team, he seems to be cool and collected, but in reality he is a hot tempered and furious robot. This set includes 310 pieces, as well as 10 special Hamacron parts. This set includes an instruction guide to make 4 models including Alex, a Mini Robot, a Dog and a Race Car.
At Good Games, we want our customers to be completely satisfied with their purchases. If you have any concerns regarding your purchase, please contact us.
CHANGE OF MIND
We are not required to provide a refund or replacement if you change your mind, however in most cases we will be happy to as long as the product is sealed in their original packaging, unused, unopened and in brand new resalable condition and it is within 30 days of your original purchase (or delivery date if shipped)
Please note you would be responsible for returning the product, as well as the original cost of shipping.
FAULTY PRODUCTS
If a product that you have purchased from one of our stores does not meet expectations of the item as it was advertised, or the product is faulty, then please return the product to where you made the purchase for an exchange or refund, in accordance with Australian Consumer Laws.
You can choose a refund or exchange if an item has a major problem. This is when the item:
Alternatively, you can choose to keep the item and we will compensate you for any drop in value.
If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.
Please keep your proof of purchase – e.g. your receipt, invoice or confirmation email.