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Seller Profile

Good Games

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platinum Seller
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99.46%
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5 product reviews
Good Games is an international group of dedicated gaming environments with all the latest game products. We host all the latest tournaments and events and have the room to suit whatever game you want to play.
 

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  • ChristopherVerified buyer

    Greaaaaaat

    Aug 04, 2024

  • Ray CashmanVerified buyer

    Great way to do a budget draft with friends

    Sep 24, 2023

  • VictorVerified buyer

    Easy to purchase and came very quickly, quite happy with my purchase!

    Jul 11, 2023

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Good Games uses Australia Post for shipping of orders across Australia as they have the widest reach and offers our customers conveniences like Parcel Lockers, Parcel Collect, and mail redirection.

Orders are shipped using Australia Post eParcel Post.

  • Metro East Coast: 1-3 business days
  • Metro (Other): 2-7 business days
  • Regional: 2-7 business days
  • Rural: 3-14 business days

If you are unavailable at the time of delivery re-delivery fees may apply.

At Good Games, we want our customers to be completely satisfied with their purchases. If you have any concerns regarding your purchase, please contact us.

CHANGE OF MIND

We are not required to provide a refund or replacement if you change your mind, however in most cases we will be happy to as long as the product is sealed in their original packaging, unused, unopened and in brand new resalable condition and it is within 30 days of your original purchase (or delivery date if shipped)

Please note you would be responsible for returning the product, as well as the original cost of shipping.

FAULTY PRODUCTS

If a product that you have purchased from one of our stores does not meet expectations of the item as it was advertised, or the product is faulty, then please return the product to where you made the purchase for an exchange or refund, in accordance with Australian Consumer Laws.

You can choose a refund or exchange if an item has a major problem. This is when the item:

  • has a problem that would have stopped someone from buying the item if they had known about it
  • is unsafe
  • is significantly different from the sample or description;
  • or doesn’t do what we said it would, or what you asked for and can’t be easily fixed.

Alternatively, you can choose to keep the item and we will compensate you for any drop in value.

If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.

Please keep your proof of purchase – e.g. your receipt, invoice or confirmation email.