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Upgrade your home security with this Biometric Smart Fingerprint Door Knob, designed for convenience and peace of mind. This smart lock combines cutting-edge technology with a sleek design, making it perfect for bedrooms, offices, apartments, hotels, and cloakrooms.
Key Features:
Fingerprint Unlock: Enjoy quick and secure access with a biometric fingerprint scanner that recognizes your unique fingerprint for hassle-free entry.
Material: Constructed from durable aluminium alloy for enhanced strength and longevity.
Power Supply: Operates on dry batteries, ensuring reliable performance without the need for hardwiring.
Connectivity: Bluetooth connectivity allows for easy pairing with your smart devices.
Dual Functionality: The doorknob features both key and keypad access for added flexibility.
Reversible Handle Direction: Suitable for both left and right-handed doors, accommodating various door configurations.
IP66 Protection Level: This lock is resistant to dust and water, making it ideal for outdoor and high-moisture environments.
Compatible with Smart Home Platforms: Works seamlessly with various smart home systems for integrated control.
Fit Door Thickness: Designed to fit doors with a thickness of 35mm to 55mm, making it versatile for most standard doors.
Package Contents:
Enhance your security and enjoy modern convenience with this advanced Biometric Smart Fingerprint Door Knob. Perfect for anyone looking to improve their home or office security while maintaining ease of use.
1. Order Processing
Orders are processed within 1-2 business days after payment confirmation (excluding weekends and public holidays).
Orders placed on weekends or public holidays will begin processing on the next business day.
A confirmation email will be sent once your order is successfully placed. If you do not receive it within 24 hours, please contact customer support.
2. Domestic Shipping (Within Australia)
We use trusted courier services such as Australia Post and others.
Estimated Delivery Times:
Standard Shipping: Approximately 3-7 business days (delivery times may vary).
Shipping Costs:Â Free shipping on all orders.
3. International Shipping
We currently do not offer international shipping.
4. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation with a tracking number.
Please allow up to 48 hours for tracking updates.
5. Shipping Delays & Issues
While we strive to ensure timely delivery, unexpected delays (such as extreme weather, courier disruptions, or public holidays) may occur.
If your shipment is delayed beyond the estimated delivery time, please contact customer support for assistance.
6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately.
Claims:
Claims for lost or damaged items must be made within 7-14 days of delivery.
We may require photos or documentation to resolve the issue.
We will work with the shipping carrier to investigate and provide a resolution.
7. Contact Us
If you have any questions or concerns regarding your order or shipping, please reach out to us through our customer support email or phone number.
8. Policy Updates
FLUXA reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
At Fluxa, we are committed to providing high-quality products and excellent customer service. Our warranty and return policy ensures a smooth shopping experience while complying with Australian Consumer Law (ACL).
Warranty Coverage
All products sold by Fluxa come with a manufacturer’s warranty that covers defects in materials and workmanship. Warranty periods vary depending on the product and manufacturer.
If a product is found to be faulty due to a manufacturing defect, we will repair, replace, or refund the item as required under Australian Consumer Law.
Warranty does not cover damage caused by misuse, improper installation, wear and tear, or accidental damage.
Returns & Refunds
We offer change-of-mind returns within 14 days of delivery, subject to the following conditions:
The item must be unused, in original packaging, and in resalable condition.
Return shipping costs are the responsibility of the customer unless the item is faulty.
Refunds will be issued once the returned item has been inspected.
If your item is faulty, damaged, or incorrect, please contact us within 7 days of receiving it. We will arrange for a replacement, repair, or refund at no additional cost to you.
How to Initiate a Return or Warranty Claim
To start a return or warranty claim, please message us with the following Details:
Order number
Description of the issue
Photos or videos (if applicable)
Our customer support team will guide you through the process and provide further instructions.
For more information on your rights as a consumer, please visit the Australian Competition & Consumer Commission (ACCC) website.
Estimated Delivery Time Frame: 3-7 business days
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