


Why You Need Some Cooling Towels?
Our sports cooling towels feature a superior super absorbent fiber weave technology that effectively regulates water retention, creating a cooling effect akin to an air-conditioner. Within seconds, you'll experience a refreshing coolness. While other towels, such as cotton or microfiber, can provide some cooling, they are not specifically designed to maximize the cooling sensation. Additionally, to optimize the cooling performance, it's recommended to rinse out any accumulated 'salty water' from the towel periodically, as salt can reduce the evaporation and cooling rate.
Versatile Usage
1. Ideal for various sports and exercise activities such as running, trekking, camping, hiking, backpacking, cycling, yoga, golf, fitness, fishing, swimming, basketball, football, rugby, tennis, volleyball, boxing, traveling, climbing, weightlifting, rowing, beach outings, and more.
2. Beneficial for physical treatment purposes, providing relief for high body temperatures, headaches, heatstroke prevention, and offering sunscreen protection.
3. Suitable for everyday life, whether you're in the kitchen, an outdoor worker, a sports enthusiast, or a mom with a baby. The cooling towel is perfect for keeping cool while absorbing sweat, and placing it between a mom and baby can work wonders.
Three Easy Steps to Chill Out with Your Cooling Towel
Step 1: Activate with Water
Start the cooling process by soaking your towel with water. No chemicals or cooling agents needed this towel harnesses the power of basic physics!
Step 2: Wring it Out
Give the towel a good wringing to initiate evaporation and enhance the cooling effect.
Step 3: Enjoy Around Your Neck
Within seconds, feel the towel turn cold. Wear it around your neck on a hot day and experience a refreshing coolness, defying the heat.
Specification
Material: microfibre
Size: 96 x 28cm
Weight: 37gh
Package Content
10 x Cooling Towels
10 x Carry Bags
Normally an item takes 3~8 business days to arrive, maybe a little longer when it comes with holidays
1. Warranty Policy
We offer a 12-month manufacturer's warranty from the original purchase date against defects in materials and workmanship.
Coverage Includes:
Manufacturing flaws
Material defects
Functional failures under normal use
Exclusions:
Damage from misuse, accidents, or unauthorized modifications
Wear and tear from improper maintenance
Non-compliance with product instructions
Warranty Claims Process:
Contact our Customer Service Team with:
Order number/proof of purchase
Detailed defect description + photos/video
We may require product return for assessment
Valid claims will receive (at our discretion):
Repair | Replacement | Refund
Note: This warranty supplements your statutory rights under Australian Consumer Law.
2. Returns Policy (Change of Mind)
Eligibility Requirements:
Request must be made within 30 days of delivery
Product must be:
Unused/unopened
In original packaging with all accessories
Resalable condition
Process:
Contact us for Return Authorization (RA) number
Securely repackage with RA number visible
Return to specified address using tracked shipping
Refund issued within 5 business days of receipt
Customer Responsibilities:
All return shipping costs
Risk of transit damage/loss
Non-Returnable Items:
Customized/special order products
Hygiene-sensitive items (unless faulty)
3. Faulty/Damaged Goods
Items arriving damaged or defective are covered under our Warranty Policy - contact us immediately for resolution.
Australian Consumer Law:
Our policies operate in addition to your statutory rights for guarantees regarding acceptable quality and fit-for-purpose products.
Key Features:
ACCC Compliance - Explicitly references statutory rights
Clear timelines and condition requirements
Step-by-step processes for both warranty and returns
Cost responsibilities defined
Modern provisions for digital evidence (photos/video)
Estimated Delivery Time Frame: 2-7 business days