The Aqara Hub M2 is a smart home control center. It can be connected with a WiFi or Ethernet network, and supports interaction and connection with Aqara Zigbee accessories. It also has an IR remote control function, which can add and manage the control of different IR devices. The Aqara Hub M2 allows you to control your Aqara accessories more conveniently.
*Up to 64 Aqara Zigbee child devices can be connected to the hub (r
epeater devices such as Smart Plug and Wall Switch (with Neutral) are required).
**Apple Siri, Google Assistant, Amazon Alexa are supported.
Specifications
Model: HM2-G01
Dimensions:100.5x30.75mm(3.95x1.21 in.)
Input Power: 5V 1A or 5V 2A
Wireless Protocol: Wi-Fi IEEE 802.11 b/g /n 2.4GHz, Zigbee3.0 IEEE 802.15.4, BLE 5.0
Operating Temperature: -5oC~+50oC(23oF~122oF)
Operating Humidity: 0%-95%RH, no condensation
Support System: Android 6.0 or iOS 12.0 and above
Wi-Fi Operation Frequency: 2412-2472 MHz
Wi-Fi Maximum Output Power < 20 dBm
Bluetooth Operation Frequency: 2402-2480 MHz
Bluetooth Maximum Output Power < 13 dBm
Zigbee Operation Frequency: 2405-2480 MHz
Zigbee Maximum Output Power < 13 dBm
What's in the box
Hub M2 x 1, User Manual x 1, Power Cable x 1
Please refer to the "Estimated Delivery Time Frame" available in the product listing for expected delivery time to your address. Once payment is confirmed, items will be dispatched within two business day and will take 1-10 days to arrive.
Our goods come with an official warranty and guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with sealing. Any product with packaging box opened or unsealed will not be accepted for return.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed through My Deal.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us.
Shipping
To return your product, you should initiate a return on My Deal Platform.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We strongly recommend that you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Estimated Delivery Time Frame: 1-10 business days