Shipping Details
Shipping Offer
A flat rate shipping cost is offered for orders of 2 items or more. Items weighing less than 20kgs only are applicable for this offer. The flat rate is automatically applied during Checkout.
Deliveries Within Australia
We have a contract with Australia Post using their eParcel system. For cartons weighing less than 22kg, we will use eParcel as the standard service. This Standard Service is by road freight. For cartons that weigh more than 22kg, we'll use our nominated courier. Which courier we use will depend on whether they service your area or not.
Shipping costs are calculated during the checkout process and will depend on the delivery postcode as well as the total weight of your order.
Please double check that your delivery address is correct. Returned parcels due to incorrect addresses is subject to a return-to-sender fee of $12 as well as a redelivery charge to resend your parcel.
Estimated Delivery Times After Dispatch:
State Shipping Time
VIC Metro: 1-2 business days
VIC Region: 2-4 business days
NSW Metro: 2-4 business days
NSW Region: 3-5 business days
ACT: 3-5 business days
QLD Metro: 2-4 business days
QLD Region: 3-5 business days
SA Metro: 2-4 business days
SA Region: 3-5 business days
NT: 5-7 business days
WA: 5-7 business days
TAS: 5-7 business days
Allow 2-3 business days lead time for packing and processing before dispatch. Note that Express shipping will still need a lead time of 2-3 business days to be completed before dispatch.
Shipping times will increase during peak periods, especially during the Christmas and New Year period.
