Zen Office Chair

All the products are covered under 1 year standard warranty unless specified. 

1. The customer can keep the original packaging safe in case of return. If the original packaging is not available then the customer will be responsible to repack the items for safe transit. Freight companies do not pickup the items that are not properly packed or unsafe for transit.

2. Please note that someone must be available to assist the driver and receive the delivery. The deliveries are sent via third party delivery services and are usually a single person delivery that needs receiver's assistance. 

3. Any extra service such as two person delivery. tail gate and forklift will be charged separately and will be quoted upon request.

4. Please take the pictures of the received item in case of damage or faulty.

5. All the product dimensions are measured approximately and can have a difference of 5cm to 10cm.

6. Please do not use damaged or faulty items as it may cause further damage.

7. Colors shown in the pictures may vary due to different screen specs and resolutions. If you want more pictures of any item, please request before placing the order.  

8. We do not accept responsibility for returned items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for delivery.

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