Seller Profile
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Great communication from
Feb 28, 2025
I bought this mixer a month ago for my kitchen sink and I'm very happy with it. It works better than expected and is very stylish.
Dec 19, 2024
Filters water
Oct 10, 2024
Great service - supplier called to check product and address with the order arriving promptly. It paints up well and hides the Rinnai gas unit and pipes really well. For the price, I should have ordered it years ago as it now looks so much better. Would highly recommend!
Sep 10, 2024
So good this has giv n us the space needed in the van
Sep 08, 2024
Product was as ordered - & delivered promptly
Aug 30, 2024
Prompt delivery. Product as advertised.
Jul 29, 2024
Perfect fit. Bought to replace one that been installed when the house was built. Part had fallen off and was lost. Just over a year old. I hope this one lasts longer
Jul 18, 2024
This product was well made and easy to install and looks great
Jun 26, 2024
Best price over all bathroom supply companies
Jun 01, 2024
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Delivery Locations: We deliver to all Australian Capital Cities and Major Regional Centres. A surcharge may apply for WA, NT, TAS & some Remote and Regional Areas. Contact us before purchase for delivery cost confirmation.
Delivery Schedule: Deliveries are made on Monday to Friday from 9 AM to 5 PM ONLY.
Delivery Process: Delivery is to the door only. Buyer must be available to accept delivery and assist the driver in unloading. Driver will not carry large items up or down stairs. Goods may be left without a signature if authorized.
Missed Deliveries: If not at home during delivery, a note with courier details will be left. Contact the freight company for collection or re-delivery. Additional surcharge for re-delivery.
Delivery times: Metro & Outer Areas: usually estimated time of arrival 3-9 business days. Regional areas: usually estimated time of arrival 3-12 business. Note: Remote & Rural deliveries are subject to local transport schedules and may encounter extended delays.
Out of Stock Products: We maintain a wide range of stock in multiple warehouses. If we can't fulfill your order within the promised time, we'll contact you within 24-48 hours with an updated ETA and recommend an alternative.
All Special ordered items are Non-Refundable (ie. Custom vanity cabinets or special finishes), Large Items such as Baths, Vanity units, Mirrors and Appliances. No refund applies if the goods are found cheaper elsewhere, the goods are no longer in saleable condition or goods have been installed or attempted to be installed.
If you notice any Missing or damage to your goods on delivery, please notify Brands Direct Online within 24 hours of receiving the product via email with proof of purchase and attach photos in order to arrange a replacement. We cannot accept damage claims after the 24 hour period. All products damaged during or post installation are not the responsibility of Brands Direct Online.
Brands Direct Online deliver to all Australian Capital Cities and Major Regional Centres. However, a surcharge may apply for WA, NT, TAS & some Remote and Regional Areas, please contact us with your Address (postcode included).
As third party courier companies Brands Direct Online are unable to control delivery days and times. The courier is unable to ring prior or during delivery. If delivery is to a residential address please ensure someone is available to sign for the goods. If this is not possible we recommend using an alternate delivery address (ie. Work address) If you’re not home at time of delivery you will be charged a re-delivery fee. It is a condition of delivery that you or someone on your behalf will be available to assist the driver in the unloading of large or heavy items such as baths, vanities, appliances etc. Products listed may not necessarily be in stock and immediately available. Please contact us in advance, if you need an item urgently or have any special requirements prior to placing your order.
