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Specification:
304 Stainless steel construction with black finished
Anti-rust and anti-corrosion
Drip free ceramic disc cartridge for smooth & long-lasting operation
Our tap has passed the salt spray test, which is used to check corrosion resistance of materials and the quality of surface coatingsÂ
Fit for kitchen sink that hole diameter is between 33mm-38mm
Easy to install, complete with 304 stainless steel hot & cold water hoses & accessories
360 degree swivel spout is suitable for single and multiple bowl sinks
WELS Approved,"WATERMARK" Printed on the item's body
WELS Registration Number: T35407
WELS Star Rating: 5star,5.5L/M
WELS Licence Number: 1375
Important: Council would not grant you with OC(Occupation Certificate ) if you installed a non-WELS approved shower/tap; And the material of cheap taps without watermark may include Excessive lead, it might affect health if drinking directly from the tap and the plumber would not install for any non watermark products
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Warranty Claim:
All of our taps are 100% genuine and 100% brand new with fine package
Based in Sydney, dispatch items once confirmed
Replace installation components for free within 6 months warranty, calculated from the date item is received
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Package Contents:
1 x Kitchen Mixer Tap
2 x Water Hoses
Some Installation Accessories
During the festival, the store will operate normally and the goods can be delivered normally (please note that the logistics time may be slow during the festival, which is a normal phenomenon, thank you).
All items are dispatched from our warehouse in Sydney.
Under normal conditions, delivery will take between 3 and 10 working days after dispatch, depending on your location.
Remote areas will required longer delivery time.
If you are given a tracking number, please use it to track the delivery status of your order.
We can also provide tax invoice,if you need it.
We ship across Australia including major cities like: Sydney, Melbourne, Perth, Brisbane Adelaide, Canberra, Newcastle and the Gold Coast.
This item comes with a warranty for cartridge and a free replacement warranty on the installation parts (such as cartridges screws nuts etc). The warranty period for bathroom products is 5 years, while the rest of the other products are 1 year upon delivery receipt.
To submit a faulty item claim please follow the steps below:Â
Contact Us with your order number, provide photos or video evidence displaying the fault and a detailed description of the problem.
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IMPORTANT NOTES:
If there is a problem with the item, Please contact us of receiving the goods. If you do not contact us in time, you will bear the consequences of damage to the goods.
If the problem with a product is minor, we may provide simple repair instructions to customer, in order to solve the problem we will require the customer to conduct these repairs as a first step before any returns initiated.
If there is a problem of the product,we will provide prepaid label to customer, customer may choose refund or a replacement.
If there is no problem with the product, or for customer reasons (buy by mistake or change of mind), the customer needs to pay postage to return plus 15% of restocking fee of the product price.
Change of mind return is acceptable within 30 days upon delivery receipt.
Items that are not installed by a licensed plumber(or licensed electrician) will not be warranted.
We will not be liable for the cost of installation or removal of any item and the warranty will be voided if damage occurred during or after installation or a damaged or incorrect unit has been installed.
If product has marks, chips or imperfections, missing components or is not what was purchased, and is deemed unacceptable and/or has been damaged in transit, the product should not be installed.
Estimated Delivery Time Frame: 3-10business days