Seller Profile
So far very happy with this tap. It was easy to install and looks and functions really well. The only negative is that there was a strange rubbery taste for a few days. It has finally disappeared .
Feb 16, 2025
I’m so happy that I bought from this store and the team was so helpful and supportive
Feb 08, 2025
I bought this month ago I'm so happy. That did it.
Jan 22, 2025
Easy to set up and works well. I like that it doesn’t need to be drilled into the desk. My cords on my sit to stand desk are a lot more organised and a lot safer.
Jan 20, 2025
easy to set up and looks really nice
Jan 09, 2025
I bought two of these to enable me to mount a full sized curved monitor in front of the passenger seat of my Delica my campervan. The quality is good, and they hold the monitor well. One might hold it ok but I have more confidence in using two.
Jan 06, 2025
Best value from all the choice suppliers
Dec 19, 2024
This is a lovely shower, we do have good water pressure to our house. We live in a very rainy location so do not have to "save" water per se.
Dec 19, 2024
works great - looks nice on the bench - easily installed
Dec 18, 2024
Very happt with my purchase! Exactly what it describes to be!
Dec 18, 2024
During the festival, the store will operate normally and the goods can be delivered normally (please note that the logistics time may be slow during the festival, which is a normal phenomenon, thank you).
All items are dispatched from our warehouse in Sydney.
Under normal conditions, delivery will take between 3 and 10 working days after dispatch, depending on your location.
Remote areas will required longer delivery time.
If you are given a tracking number, please use it to track the delivery status of your order.
We can also provide tax invoice，if you need it.
We ship across Australia including major cities like: Sydney, Melbourne, Perth, Brisbane Adelaide, Canberra, Newcastle and the Gold Coast.
This item comes with a warranty for cartridge and a free replacement warranty on the installation parts (such as cartridges screws nuts etc). The warranty period for bathroom products is 5 years, while the rest of the other products are 1 year upon delivery receipt.
To submit a faulty item claim please follow the steps below:
Contact Us with your order number, provide photos or video evidence displaying the fault and a detailed description of the problem.
IMPORTANT NOTES:
If there is a problem with the item, Please contact us of receiving the goods. If you do not contact us in time, you will bear the consequences of damage to the goods.
If the problem with a product is minor, we may provide simple repair instructions to customer, in order to solve the problem we will require the customer to conduct these repairs as a first step before any returns initiated.
If there is a problem of the product,we will provide prepaid label to customer, customer may choose refund or a replacement.
If there is no problem with the product, or for customer reasons (buy by mistake or change of mind), the customer needs to pay postage to return plus 15% of restocking fee of the product price.
Change of mind return is acceptable within 30 days upon delivery receipt.
Items that are not installed by a licensed plumber(or licensed electrician) will not be warranted.
We will not be liable for the cost of installation or removal of any item and the warranty will be voided if damage occurred during or after installation or a damaged or incorrect unit has been installed.
If product has marks, chips or imperfections, missing components or is not what was purchased, and is deemed unacceptable and/or has been damaged in transit, the product should not be installed.
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