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Seller Profile
Very happt with my purchase! Exactly what it describes to be!
Dec 18, 2024
I am impressed. The quality is better than i expected. There is a backing board that holds the art work secure, as childrens art is never on firm flat paper. The backing board is held in place with toggles and not the little metal tabs that require bending back (ouch) to insert the art work. I also have the option of standing the frame on a flat suface if I dont want to hang it. Over all the frame is of great quality and I can see it lasting.
Oct 16, 2024
Quality and price
Oct 15, 2024
God price quality product
Oct 15, 2024
Love my new bathroom tap and sink. Great quality and it comes in beautiful safe packaging.
Oct 08, 2024
Very good product. Arrived on time and very good quality :) Highly recommend Dream Bathroom
Oct 04, 2024
Excellent service and excellent product from Dream Bathroom. We had ordered a wrong model but the customer service representative understood our model requirements and replaced it with the correct model in no time and at no additional cost. Very happy with the service and the product.
Oct 04, 2024
Great value. Quality product. Easy assembly.
Oct 03, 2024
Great product pity about the slow delivery!
Oct 01, 2024
Love the size and the look very sleek and clean . Love it 🥰
Oct 01, 2024
During the festival, the store will operate normally and the goods can be delivered normally (please note that the logistics time may be slow during the festival, which is a normal phenomenon, thank you).
All items are dispatched from our warehouse in Sydney.
Under normal conditions, delivery will take between 3 and 10 working days after dispatch, depending on your location.
Remote areas will required longer delivery time.
If you are given a tracking number, please use it to track the delivery status of your order.
We can also provide tax invoice,if you need it.
We ship across Australia including major cities like: Sydney, Melbourne, Perth, Brisbane Adelaide, Canberra, Newcastle and the Gold Coast.
This item comes with a warranty for cartridge and a free replacement warranty on the installation parts (such as cartridges screws nuts etc). The warranty period for bathroom products is 5 years, while the rest of the other products are 1 year upon delivery receipt.
To submit a faulty item claim please follow the steps below:
Contact Us with your order number, provide photos or video evidence displaying the fault and a detailed description of the problem.
IMPORTANT NOTES:
If there is a problem with the item, please contact us once you receive the package.
If the problem with a product is minor, we may provide simple repair instructions to customer, in order to solve the problem we will require the customer to conduct these repairs as a first step before any returns initiated.
If there is a problem of the product,we will provide prepaid label to customer, customer may choose refund or a replacement.
If there is no problem with the product, or for customer reasons (buy by mistake or change of mind), the customer needs to pay postage to return plus 15% of restocking fee of the product price.
Change of mind return is acceptable within 30 days upon delivery receipt.
Items that are not installed by a licensed plumber(or licensed electrician) will not be warranted.
We will not be liable for the cost of installation or removal of any item and the warranty will be voided if damage occurred during or after installation or a damaged or incorrect unit has been installed.
If product has marks, chips or imperfections, missing components or is not what was purchased, and is deemed unacceptable and/or has been damaged in transit, the product should not be installed.