Directly2U 225 Pieces Nut & Bolt Assortment in Various Popular Sizes Home Hardware Zinc Plated Kit- Stainless Steel Iron-Rustproof

REFUNDS & RETURNS POLICY


Directly2U takes pride in the care with packing of all our internet and phone orders, sometimes accidents or errors happen. Notification of damaged, incorrect or missing products must be received by our Customer Service Department immediately upon parcel receipt and being signed for. Should your parcel contain a damaged or faulty item, Directly2U will provide instructions on how to return goods in an appropriate manner. These details can be obtained either by telephone or by email.

Any damages on parcels must be reported immediately.
____________________________________________________________

Change of mind returns:

Please contact us first, items must be returned within 14 business days strictly and must be not used and in the original packaging otherwise a refund will not be granted, the customer is responsible for all shipping costs of the return. Once the return parcel is received and checked (Directly2U has the right to refuse refund if the goods are not in original condition) we will then refund the full value of the product only.

Refunds outside of the 14 days will be subject to a 25% restock fee which will be determined at Directly2U’s discretion.
____________________________________________________________

Warranty on products:
Warranty does not cover wear and tear, and damages arisen from misuse or use not in accordance with the product instructions.

Shop with peace of mind

All marketplace products are covered by our MyDeal Refund Guarantee Learn More