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Seller Profile

Directly2U

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23 product reviews
We specialise in stylish high quality furniture, homewares and home renovation products shipped directly to you at factory direct prices.
 

Customer Reviews

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Customer Reviews

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  • ElaineVerified buyer

    Perfect for our use. Sturdy and exactly what we were looking for.

    Mar 04, 2024

  • GlenisVerified buyer

    great product

    Jun 15, 2023

  • Richard WattsVerified buyer

    Works great

    Apr 24, 2023

  • JudithVerified buyer

    Replacing old tyres of this size was so easy buying this way. Very impressed with them.

    Apr 03, 2023

  • StephenVerified buyer

    I thought it was going to be cotton but still happy with the service thanks

    Feb 22, 2023

  • TaniaVerified buyer

    Amazing stuff I use it in my cat litter, bins and in a bowl to freshen the house.. highly recommend

    Jan 12, 2023

  • ChrystalVerified buyer

    Amazing company to deal with. Super fast dispatch and arrival

    Dec 18, 2022

  • KimVerified buyer

    It does the job

    Dec 08, 2022

  • JudyVerified buyer

    It’s great

    Nov 11, 2022

  • RogerVerified buyer

    Very well made, easy to install, prompt delivery and web site ordering very easy.

    Nov 09, 2022

Customer Reviews

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Customer Reviews

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Estimated Delivery Time Frame: 5-14 Business Days

REFUNDS & RETURNS POLICY


Directly2U takes pride in the care with packing of all our internet and phone orders, sometimes accidents or errors happen. Notification of damaged, incorrect or missing products must be received by our Customer Service Department immediately upon parcel receipt and being signed for. Should your parcel contain a damaged or faulty item, Directly2U will provide instructions on how to return goods in an appropriate manner. These details can be obtained either by telephone or by email.

Any damages on parcels must be reported immediately.
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Change of mind returns:


Please contact us first, items must be returned within 14 business days strictly and must be not used and in the original packaging otherwise a refund will not be granted, the customer is responsible for all shipping costs of the return. Once the return parcel is received and checked (Directly2U has the right to refuse refund if the goods are not in original condition) we will then refund the full value of the product only.

Refunds outside of the 14 days will be subject to a 25% restock fee which will be determined at Directly2U’s discretion.
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Warranty on products:
Warranty does not cover wear and tear, and damages arisen from misuse or use not in accordance with the product instructions.