Zero Japan Universal Teapot 580ml

Change of Mind Returns:

We want you to love your product so if you are not completely satisfied with your purchase let us know. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us via your Account for return approval. Once received and inspected, we will facilitate an agreed resolution.

Please Note:

• Postage is paid by the customer

• The item includes any original packaging. The return must be returned with the original packaging in new condition, accessories included. We recommend packing items carefully to ensure that they are not damaged in transit

• We do not accept responsibility for return items until they reach us, so we strongly recommend using tracking and/or insurance for the delivery

• Fees may apply

• Estimated Delivery Time Frame: 7 - 10 days business days

Warraty Claims:

• Most of our products are supported by a 30 days warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this.

• Should an issue arise with our order, please contact us via your account to raise a warranty claim.

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