Zephyr Natural Wool Rug
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Zephyr Natural Wool Rug

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The Zephyr is a unique hand-woven blended wool rug. this range is crafted with a braided loop pile and soft silky viscose cut pile. The use of viscose adds a subtle variance in appearance and texture with the depth of colour changing depending on the way the light bounces off the viscose fibres, the subtle marled effect in the wool shows off the natural variations in the colour. This is a beautiful room accent that will add the finishing touch to any home.
The wool and Viscose

Features

  • Luxurious, soft finish
  • Hand-Knotted Loom
  • Cotton Backing
  • Wool / Viscose Blend

Tip: We recommend the use of a RugStop to keep the rug in place on smooth surfaces.

All rug sizes are approximate. Due to the difference of monitor colours, some rug colours may vary slightly.

Please note our rugs are handmade from natural fibres and will have slight variations in colour. Sprouting yarns where strands of wool have ended and started during the weaving process may be visible or become visible over time, this is not a defect, instead a natural occurring feature of this product.

Natural fibre rugs do shed, we recommend a gentle Vacuum with no brush or rotating head to clean.

Shipping Details

Delivery Timeframe:

  • Standard shipping time: 2-8 business days.

  • Custom-made items: Up to 12 weeks.

  • Separate packaging for rug pads/accessories.

  • Delays may occur on Public Holidays.

Shipping Charges:

  • FREE shipping on orders over $99 AUD (Australia).

  • Our flar shipping rate is $14.95 excluding SA, WA. NT and Tasmania ($20) on orders below $99

  • Shipping fees calculated based on product size and delivery region.

  • Delivery times vary based on location.

  • Promotional shipping not available to certain remote postcodes (listed) and all of Tasmania and the Northern Territory.

Order Tracking:

  • Orders shipped via various couriers.

  • Tracking number provided when available.

Inspecting Your Order:

  • Inspect upon delivery for damage.

  • For concealed damage/loss with no visible packaging damage:

    • Report within 5 business days of delivery.

    • Keep containers/packing materials for inspection.

  • Don't sign for damaged items unless noted.

  • If damaged, contact Ruggy for a replacement order.

  • You may be responsible for filing a claim if you sign for or allow the delivery of damaged goods.

     

The following remote postcodes are excluded from any shipping promotions:

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At Ruggy, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may initiate a return within 30 days of the delivery date to receive a full refund (subject to return fees).

To be eligible for a return, please ensure that your original item is in its original condition and is returned without any of the following:

  1. Pet dandruff or fur

  2. Dirt or grass stains

  3. Signs of wear, washing, or improper care

  4. Damage, deterioration, or other stains

If the returned item(s) do not meet these conditions, we may reasonably deduct an amount from your refund to account for any use, damage, or deterioration of the product(s) up to the price of the item(s). Please note that all returned items undergo a thorough inspection, and items returned in a condition that we reasonably consider to be no longer sellable will not be refunded.

Make sure to ship the returned items in their original packaging or similar packaging that prevents any damage during transportation.

Once you have initiated a return, please ensure that you return the product(s) to us within 14 days of initiating the return.

Please note that you will be responsible for the cost and risk of returning the item(s), except in the case of faulty items.

Please be aware that this return policy does not limit or exclude any of your rights at law, including your statutory rights as a consumer under the Australian Consumer Law.

If you have any questions or need assistance with the return process, please feel free to contact our customer support team. We are here to help!

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Estimated Delivery Time Frame: 2-8 business days

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