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Encourage crawling - when your baby is on the floor on his tummy, position the snail in front of his face and away. Turn on the snail, by pressing the green button. Then, activate the snail by pressing the green tail down. As the snail rolls away and play music, the baby will visually track its motion, wishing to touch the snail, eventually prompting the baby to stretch and crawl.
Cause & effect and encouraging exploration - show your baby how to operate the snail by pressing the tail. The easy to operate tail button enables independent operation by your baby while teaching him cause and effect. Introduce your child to new concepts such as fast/slow, near/far. Crawling after the snail will also encourage exploration of the surrounding.
Stacker doubles as an independent toy. Show your child how to place and remove the stacker from the snail's back. Show your child how stacker rolls back and forth on the floor or playmate.
Developing motor skills - while your baby is sitting, unscrew the top of the stacker and place the stacker in front of him. Demonstrate taking out the rings by either taking off one ring at a time or turning the stacker over allowing all the rings to fall freely. Even if your baby is not ready yet to place the rings back on the stacker, he will love taking them off. Around one year old, your baby will be able to stack a ring by himself. For better development motor skills, place a ring in a different hand each time and then in both. Accompany playing with counting and concepts such as high/low, many/few.
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At Motherworld, we pride ourselves on providing a superior product and level of service.
If you have made your purchase online, Motherworld will happily provide you with an exchange or refund as follows:
Faulty or Damaged Goods
In the event that you receive faulty or damaged goods, please contact Customer Service for your return instructions. Returns for refund or exchange are subject to approval by Motherworld.
Product return costs will be paid by Motherworld.
Changed Your Mind
If you simply ordered the wrong item online, then Motherworld will be pleased to offer you a refund or replacement product provided:
The item is in its original packaging
The item is unused and as sold
Return postage is at the customer’s expense.
Returns for refund or exchange will only be accepted within ten (10) days after the customer has received the good and are subject to approval by Motherworld.
Please note that delivery fees and handling fees are non-refundable unless required by law.
Not Received Your Order
I have received a dispatch email for my order but it is now over 10 days since it was sent and I have still not received my order, what can I do?
Please check your tracking number online and this will give you the status of your parcel.
It may be that Startrack or Australia Post has tried to deliver and have been unable to do so, possibly as they were unable to locate your address. If you find that your tracking number shows no attempt has been made to deliver your goods or that they have been delivered but you have not received them then please email us and we will investigate the matter with the courier and attempt to offer a solution as soon as possible, (Mon-Fri).
Will my item come in a certain type of packaging?
This will depend on the order; large items will nearly always be shipped in the branded original box but smaller items or multiple items may be shipped in a box that has been recycled in our warehouse and may not contain the item that appears on the branded packaging.
I am buying more than one item; will they all be delivered together?
Where possible we always try and ensure that all items purchased from us are dispatched at the same time.
If for some reason this is not possible you will be advised by email. The number and size of the items ordered will depend how they are packed and how many parcels you will receive.
Refund Payment Credits
Please note, all refunds will be made to the original credit card used to purchase the goods. We will process payments as soon as possible, usually within seven (3-5) working days.
This policy operates in addition to your statutory rights for returns of faulty goods.
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