





YES4PETS XXL Pet Cat Bird Shelter Condo with Escape Door Wooden Kitten Cage House
Features:
Package Contents:
Please note : (1) There may be a 2-3 cm difference in measurements depending on how the item is measured and workmanship. (2) Due to the size and weight, the item may not be deliverable to your home address, and you will need to collect it from the courier depot near you. Please refer to our customer service for more information. (3)The product is made from natural wood, maybe there are some natural wood grain and cracks on it.
Due to current restrictions, some deliveries may take a little longer than usual to arrive. We are doing everything we can to get your order to you as quickly and as safely as possible. We appreciate your understanding!
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Warranty Policy:
All products purchased from us include warranty. Our products are generally offered with 6- 12 months warranty. Arrival damages or missing parts need to be reported as soon as possible from the delivery date. You are required to provide images (or a short video clip if more appropriate) of the damages in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without approval by us. A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed or any physical damages. Customers are responsible for following the instructions and advice given by the manufacturers and take reasonable care of the product. If we do not believe a remedy is applicable upon inspecting your goods (for example, where we believe the goods have been misused, or there was a failure to use in accordance with manufacturer's instructions, used it in an abnormal way or there has been a failure to take reasonable care), we will reject your claim and return your goods to you. You must cover the cost of return shipping in order to receive goods we have rejected on inspection, and we will provide you with instructions on how to make this payment.
Estimated Delivery Time Frame: 2-10 Business Days
Decent for what it is. Needs to be varnished being an outdoor cat enclosure. Instructions are easy to follow. The escape door is just the front door. It’s a bit short. My cat did shred her nails climbing the wire when there was a loud noise outside. I might change the wire over to cat netting later on. Overall, item as described. Decent quality, could be better made but I’m happy with my purchase. It looks really nice. Super fast delivery!
Feb 26, 2023
Perfect size for my cats. The instructions are easy to follow. The wood isn’t sealed very well, so I varnished it with marine varnish to make sure it lasts longer. Overall it’s pretty decent for what it is even if some of the materials are cheap quality. The roofing isn’t great quality. It’s thin and has little pebble things on it that crumble off when you touch it. I will probably replace the roof later on but until then I’ll cover it with a tarp temporarily. The delivery was extremely fast! It was delivered from Melbourne to Sydney over night. Even though delivery is expensive, it’s worth it. One thing to note, the wire mesh is harsh on cat nails, one of my cats got scared of a noise outside and climbed the wire. They shredded their nails so I might replace the wire with cat netting later on too. Some things to observe with your cats and improve on with time.
Feb 18, 2023