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Warranty Policy

All our products come with a 12 month warranty. At Nisbets we pride ourselves on the high standard or servicing and customer support we can provide. The standard warranty offered on our products is one year (parts and labour). All our engineers are highly trained and have specialised knowledge of all Nisbets products; we are able to offer a nationwide coverage for warranty and servicing. Polar purchased after 1st February 2017 will come with a 2 year parts & labour warranty as standard. Polar Ice machines come with a 1 year warranty only.

Returns Policy

If you are unsatisfied with your purchase or you have changed your mind, you can return the products to us in its original packaging and saleable conditions within 30 days from the date of order. Please note that the product must be unused and in brand new condition, otherwise the return will not be accepted. You will be responsible for covering the return costs and the initial shipping is non-refundable and large items will incur a restocking fee.

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