







Q:Â How is Wellnetixx powered?
Wellnetixx is powered by a rechargeable battery so it is cord free and easy to use on the go & anywhere. USB-C charging cable included.
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Q:Â How does Wellnetixx work?
Wellnetixx uses a thermo-therapy combination of 3 levels of heat and 3 levels of vibrating massage to target sore muscles instantly. This combination will help ease tension and sooth tired achy muscles in your knees, shoulders, elbows & more.
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Q:Â Is Wellnetixx easy to use?
Yes, Wellnetixx is easy to use. Simply place around your knee, elbow or shoulder and adjust the heat and massage settings to the level you want. Wellnetixx also features two extension straps that adjust for a custom, comfortable fit.
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Q:Â How many settings does Wellnetixx have?
Welnetixx has 9 combination settings with 3 heat levels and 3 massage levels. Both features can be turned on/off individually, so you can adjust the settings to suit you. This can be controlled via the digital touch display controller.
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Q:Â Is Wellnetixx safe to use by anyone?
This product may not be suitable for certain people based on their health or other limitations. This product is not suitable for children and is intended for adults only. Always read and follow safety instructions before use.Â
If you are unsure if you should use the Wellnetixx, always consult a medical practitioner.
Shipping Information:
Processing time is 2-3 business days
Estimated shipping time is 2-14 business days
Shipping time depends on destination postcode:
Sydney, Melbourne, Brisbane, Adelaide and Canberra: 2-4 working days
Country NSW, Vic, Qld, SA and ACT: 3-4 working days
Tas, WA and NT: up to 10 working days
Delivery times may vary, especially during peak periods.
Consumer Satisfaction Guarantee
If not satisfied with the product for any reason, return the product to seller within 30 days of the date of invoice.
This satisfaction guarantee does not apply to a product damaged by abuse, improper or abnormal usage by customer or a third party, or a product damaged by a repair provided by a person not authorised by seller. No refund will be payable to customer until seller has inspected the returned product and determined that the terms of this guarantee have been satisfied.
Damaged Products
Customer must inspect the product on delivery and satisfy itself that the product is not damaged. If the product is damaged, customer must notify seller and must provide evidence of the damage, such as by way of photographs.
Seller does not accept liability for products lost or damaged in the mail or by customer.
Customer must comply with the 'Return of Products' requirements below when returning any damaged product.
Return of Products
Customer must return the product in its original packaging. Items must be returned unused with all original accessories and contents, by registered post to seller within 30 days of the date of invoice to obtain a refund or, return postage at customer’s expense. Please contact the seller to obtain a Return Authorisation before goods can be returned.
For faulty or incorrectly delivered items please contact the seller for return or replacement instructions.
Refunds and returns or replacements do not include postage and/or handling charges and all such charges are at customer’s cost unless we otherwise agree in writing.
Except where required by law or in accordance with this clause, seller is not obliged to accept any return of products. If seller does not accept the return of the product, seller will contact customer in writing.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
Estimated Delivery Time Frame: 2 - 14 business days