








Q:Â What is included with Voom?
Voom comes with a USB-C charging cord and a hair cleaning tool.
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Q:Â Is Voom easy to use?
Yes! Simply turn Voom on, run over the mess, and dispose of the unwanted material using the built-in quick touchless release dirt tray after use.
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Q:Â What kinds of messes and surfaces is the Voom suitable for?
Voom is perfect for cleaning up dirt, dust, pet hair and most dry, household messes from low pile carpets & rugs, hard floors, tiles and stairs. It is not suitable for cleaning up liquid mess. With a 360 degree swivel head, you can clean in any direction and pick up messes along baseboards and into corners. Plus, the ultra-low profile design allows it to go 100% horizontal, making it easy to get under furniture without bendingÂ
Always read and follow the instruction manual for use.
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Q:Â How big is Voom?
Voom's rectangular head is 15cm L x 26cm W x 5cm D and the handle is 1.1m. And at 1kg, the Voom is one of the lightest weight, cordless sweepers available.
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Q:Â Does Voom require a power cord to operate?
Voom is a cordless cleaning tool, so it doesn't require a power cord to operate. Voom is powered by a rechargeable battery, which can be charged using the included USB-C charging cord.
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Q:Â How long does the Voom battery last when fully charged?
When fully charged the Voom battery has the run time of up to 45 minutes.
Weight: 1.4Kg
Dimensions
Length: 30.00cm
Height: 28.00cmWidth: 8.00cm
Shipping Information:
Processing time is 2-3 business days
Estimated shipping time is 2-14 business days
Shipping time depends on destination postcode:
Sydney, Melbourne, Brisbane, Adelaide and Canberra: 2-4 working days
Country NSW, Vic, Qld, SA and ACT: 3-4 working days
Tas, WA and NT: up to 10 working days
Delivery times may vary, especially during peak periods.
Consumer Satisfaction Guarantee
If not satisfied with the product for any reason, return the product to seller within 30 days of the date of invoice.
This satisfaction guarantee does not apply to a product damaged by abuse, improper or abnormal usage by customer or a third party, or a product damaged by a repair provided by a person not authorised by seller. No refund will be payable to customer until seller has inspected the returned product and determined that the terms of this guarantee have been satisfied.
Damaged Products
Customer must inspect the product on delivery and satisfy itself that the product is not damaged. If the product is damaged, customer must notify seller and must provide evidence of the damage, such as by way of photographs.
Seller does not accept liability for products lost or damaged in the mail or by customer.
Customer must comply with the 'Return of Products' requirements below when returning any damaged product.
Return of Products
Customer must return the product in its original packaging. Items must be returned unused with all original accessories and contents, by registered post to seller within 30 days of the date of invoice to obtain a refund or, return postage at customer’s expense. Please contact the seller to obtain a Return Authorisation before goods can be returned.
For faulty or incorrectly delivered items please contact the seller for return or replacement instructions.
Refunds and returns or replacements do not include postage and/or handling charges and all such charges are at customer’s cost unless we otherwise agree in writing.
Except where required by law or in accordance with this clause, seller is not obliged to accept any return of products. If seller does not accept the return of the product, seller will contact customer in writing.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.
Estimated Delivery Time Frame: 2 - 14 business days