Perfect for every occasion
The VASYLI Medical story began more than 35 years ago. It was inspired by professionals dedicated to creating innovative products grounded in the scientific principles of lower-limb biomechanics.
In collaboration with leading biomechanics experts, Vasyli has developed a collection of custom heat moldable orthotics to treat a variety of functional foot and lower-limb disorders.
These researched-based orthotics are easy and fast to fabricate in the clinic, providing patients quicker results at an affordable cost.
Custom Series
Designed for high performance, this range provides both durability and solid biomechanical control. Blue, medium-density orthotics are ideal for athletes or high-activity individuals and overweight patients. Available in 3/4 and full-length models.
Full Length or 2/3?
The primary reason is for space constraints. Sometimes, the footwear you're using may not have enough room to accommodate a full-length insole comfortably. This can be the case with certain types of shoes like dress shoes or high heels. In such instances, a 2/3 length insole can provide necessary support without overcrowding the shoe.
If your shoes don't have a removeable insert at all, you'll want a short (or 2/3 length) insole. You'll get the arch support your feet need without the extra bulk of a full-length insole, leaving your shoes with enough room to comfortably fit your feet.
However, it is most often recommended that you go with a full-length orthotic because it will not slide or shift in your shoes and therefore is more efficient.
Sizing
According to shoe size. When sizing orthotics, if your shoe size falls between orthotic sizing, then as a rule of thumb, size down in orthotic (see images for size chart).
Handling time:
After you place your order, it usually only takes us only 1-2 business days to pick and pack your order and get it picked up by the relevant courier.
Delivery times:
Average shipping time is 1-5 business days for metro areas and 3-10 Business days for regional areas. Express shipping is available only in certain areas and for certain products, your order eligibility and express charge will be confirmed at checkout.
Please note transit times may vary depending on the delivery area and any disruptions to the postal network.
Change of Mind
We allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of your purchase. You will be responsible for the cost of returning the item(s). Once the item has been received and assessed by our warehouse, we will proceed to refund the amount of the product, less the cost of returning the item.
We do not allow change of mind returns on all products. Excluded products include heavy, large and bulky items (e.g. furniture), consumables (e.g. cosmetics) and intimates (including underwear, swimwear and socks), and some hygiene related products (e.g. cold therapy units). We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards.
Damaged or faulty items
If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Estimated Delivery Time Frame: 2-10 business days