Liquor must be delivered to a person aged 18 or over. The licensee must ensure that delivery arrangements include requiring evidence of age where appropriate.
Liquor must not be delivered and left at unoccupied premises on same day the order is received.
Liquor may only be delivered during the following hours:
- between 9 a.m. and 11 p.m. on any day other than Sunday, Good Friday, ANZAC Day or Christmas Day.
- between 10 a.m. and 11 p.m. on Sunday.
- between 12 noon and 11 p.m. on ANZAC Day.
- No deliveries are permitted on Christmas Day or Good Friday.
RETURN POLICY
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and please contact us.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
- If products have been open, you are not eligible for a refund.
Estimated Delivery Time Frame: 1 - 7 business days
Liquor Licence Information
Products offered and supplied by TRAVELFACTORY.COM.AU PTY LTD, Liquor Licence 36302654. It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. ID may be checked upon delivery.
Read more state specific information
This is a second endulgence hamper I purchased, this one for my daughter in law. I was so pleased with the quality I thought I d buy another. Great present.
Jul 22, 2021
Great value for money and the robe is toasty warm!
Jul 21, 2021
It was a lovely surpise to receive this beautiful gift in lockdown
Jul 21, 2021
Brought as a gift and recipient very happy
Jul 20, 2021
This was a great bargain my girlfriend loved her gift. Robe was excellent quality.
Jul 20, 2021
Lovely hamper, wine and robe both great but hamper food was just ok and unfortunately the nuts were stale
Jul 19, 2021
Lovely gift hamper at a great price
Jul 19, 2021
Most impressed when my sister in law opened the box. Lovely presentation and the wine and goodies were of high quality. She was most happy with the lovely plush robe. Very happy with my purchase.
Jul 19, 2021
This beautifully packaged gift hamper far out met my expectations. The robe is superbly plush and the products wonderfully indulgent, including the wine. A perfect gift, especially for a close family member's birthday but also surviving breast cancer whom it was for. Highly recommend 💖💖💖
Jul 19, 2021
The fluffiest and warmest robe EVER, and the treats were DELICIOUS! Highly recommend this product as a gift (for yoursel!!).
Jul 16, 2021
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