Delivery time is 3-14 business days from dispatch depending on where you are in Australia. Please also allow 1-2 business days for processing of your order. We endeavour to process our orders as quickly as possible. All deliveries are issued with a tracking number to track your parcel.
Please note that if the parcel is returned to the sender due to the wrong address being provided, you will need to pay a $10 restocking fee and if you want to cancel the order we will deduct a $10 restocking fee from your total refund. Once the returned to sender parcel is received we will send out a notification email to confirm the correct address, and we will keep your stock for two weeks only if we don't get a response from you. If the cancel or exchange requests are made after the dispatching a $10 restocking fee will also be charged.
Warranty Policy
Returns Policy
In most situations, you should be able to choose your ugg in your usual shoe size. Please be aware that the Ugg boot will stretch within a few weeks, it is okay to feel a bit snug initially.
However, shoe size often varies depending on the brands, styles, and manufacturers. When choosing the size, we suggest measuring your foot length, matching the size chart below, and double-checking the size description on the product page.
Estimated Delivery Time Frame: 5-7 business days
Perfect ! The UGGs are fabulously comfortable and stylish and my feet are warm. You can't ask for anything more from your UGGs.
Jul 25, 2022
Love these boots. Perfect fit ( my exact shoe size) and very comfortable. Zipper makes them very easy to put on and gives the boot a stylish look.
Jun 25, 2020
I love these uggs. The zipper adds a little bit of elegance.
May 11, 2020