![1 of 1](/content/images/spinner.gif)
![](https://assets.mydeal.com.au:443/48031/traction-by-gino-wickman-10622355_00.jpg?v=638334907053765961&imgclass=dealpageimage)
Do you have a grip on your business, or does your business have a grip on you?
All entrepreneurs and business leaders face similar frustrationspersonnel conflict, profit woes, and inadequate growth. Decisions never seem to get made, or, once made, fail to be properly implemented. But there is a solution. Its not complicated or theoretical.The Entrepreneurial Operating System is a practical method for achieving the business success you have always envisioned. More than 2,000 companies have discovered what EOS can do.
In Traction, youll learn the secrets of strengthening the six key components of your business. Youll discover simple yet powerful ways to run your company that will give you and your leadership team more focus, more growth, and more enjoyment. Successful companies are applying Traction every day to run profitable, frustration-free businessesand you can too.
To return an online order, please contact us via the contact options on the MyDeal Marketplace
You may return an online purchase within six weeks of receiving it if:
If your return meets any of the above conditions you will be entitled to a refund or an exchange.
If your return does not meet any of the above conditions but you would still like to return the product, please contact the store directly and the friendly staff can assist you.
All online orders can be returned either in store or online.
Change of Mind Returns
QBD Books will gladly accept a customer return on item(s) purchased due to a change of mind if the product is in a perfect condition that is fit for resale.
However the Consumer Guarantee Act 1993 Act states:
"You have no legal obligation to provide a refund where a customer has simply changed their mind about a purchase. It is the store's choice as to what they MAY offer the customer."