Toetsu Pottery Arita Porcelain Condiment Dish 6pc Set
Toetsu kiln is a popular brand of tableware established by Hiroshi Imamura, a ceramics artisan who is well knowns for using various kinds of glaze and his exquisite technique to create beautiful colouring and texture in pottery. This condiment dish set features an gold & silver colour with an elegant appearance. 6 pieces in one set, each piece has a different texture, colour and shape. Handmade in Japan.
Due to the production techniques used to make the beautiful products, the glaze may appear different to what was advertised. Slight colour variations & glaze idiosyncrasies are normal, making each product truly one of a kind There could be some differences in the colour and weight of the products.
About Arita Porcelain
Arita is a well known historical porcelain producing area with a 400 year history. When you look carefully at Arita porcelain products, you will see how they differ from other porcelains, particularly in the subtle tones of white and beautiful artwork. Arita is known as the home of Imari porcelain, internationally the most famous type of Japanese pottery. The distinctive Japanese Arita porcelain is renowned for its superb quality and the tradition of porcelain making dating back 400 years, when Korean potters first discovered kaolin, a superior quality white clay in Arita and introduced the art of pottery to Japan.
Please allow approximately 3-8 business days for delivery depending on where you are in Australia.
For Northern Territory and regional Western Australia customers, please allow up to 2 weeks for delivery.
CHANGE OF MIND
We want you to love your product so if you are not completely satisfied with your purchase let us know.
Most products come with a 7 day change of mind policy, please contact us via your MyDeal Account for return approval. You have 7 days period to return the product, you will have to bear return postage with a tracking number Once received and inspected, you will be refunded the transaction amount minus the original postage cost (we will advise once we inspect the product) minus $2 handling fee.
Please Note:
Postage is paid by the customer
The product must be returned in the original packaging, accessories included
We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
Orignal postage and $2 handling fee will apply
FAULTY, DAMAGED OR INCORRECTLY SHIPPED ITEM
We do our best to package products with minimal chance of sustaining an injury while travelling to you. Sadly, we don't always win. If your item arrives faulty, damaged or incorrectly shipped in an unfortunate event, please take photos or video illustrating the damage/problem and contact us via your MyDeal account as soon as possible of any damage on delivery concerns, each case will be assessed on an individual basis. We will work with you to find an outcome that you're happy with. We will send out a replacement ASAP or offer a partial refund.
YOUR CONSUMER RIGHTS
The goods you purchase come with guarantees that cannot be excluded under the Australian Consumer Law. If your product is faulty, broken or otherwise non-compliant with a consumer guarantee under the Australian Consumer Law, please contact us via your MyDeal Account and our customer care team will look after you.
WARRANTY CLAIMS
Depends on the product that you have bought. Applicable warranty period will be indicated on the product description. please check the product description for the applicable warranty period. Should an issue arise with your order, please contact us via your MyDeal Account.
OUR RIGHTS
We reserve the right to refuse a return in cases where we cannot be reasonably satisfied that you purchased the product from us and where we deem damage to a product to be due to fair wear and tear, misuse, failure to use following manufacturer's instructions or failure to take reasonable care.
Estimated Delivery Time Frame: 3-8 business days