Swissmar has been providing quality products and service at affordable prices for more than 30 years
Swissmar's Lugano 9-piece fondue set specializes in heating oil or broth to an even, consistent temperature for dipping bite-sized dinner treats such as beef, chicken, seafood, or pork.
Crafted of enameled cast iron, the wide, straight-sided pot holds a generous 2.4 Litres of liquid and can be preheated on a stovetop or warmed directly over the fondue flame. Cast iron is an ideal choice for meat cooking, as it works well at both low and high temperatures and, though it takes a few minutes to heat up, provides excellent heat distribution and retention.
The matching rechaud stands on three sturdy legs with high arches between to easily access the paste/gel fuel burner. Below, a handsome wrought iron base will securely hold the entire fondue set while protecting tabletops from heat and drips. When the liquid inside is bubbling nicely, it's time to dig in.
Estimated Delivery Time:
WARRANTY POLICY
Please refer to the individual product listing for specific warranty terms and period.
RETURNS POLICY
We accept refunds and exchanges for change of mind or incorrect choice or if the item arrives damaged. If the item arrives damaged, we may ask for photo's to be sent to us.
Faulty or Damaged Items
We will replace any goods that arrive at their destination faulty or damaged, providing a claim is made within a reasonable time. Confirmation of your claim can be done by email.
Please ensure once you receive your order that you immediately check for any damage and inform us immediately. To return any item for any reason, the customer must arrange for return regular postage by Australia Post. Please obtain tracking details and advise of the tracking information as soon as your damaged item is sent back to us.
We encourage you to choose carefully from our collection. Remember that we're always here to help you find the right item and we're happy to talk to you about what would be best for you.
Change of Mind
Our change of mind or incorrect choice policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
To be eligible for a return for change of mind or incorrect choice, your item must be unused and in the same condition that you received it. It must also be in the original packaging
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: any item not in its original condition, is damaged or missing parts for reasons not due to our error, any item that is returned more than 30 days after delivery.
Exchanges
We only replace items if they are defective or damaged. Please contact us for further instructions.
Shipping / Postage
You will be responsible for organising and paying for your own regular shipping/postage costs for returning your item. Shipping/Postage costs are non-refundable. If you receive a refund, the cost of return shipping/postage will be deducted from your refund. If the item is damaged in transit and your claim is approved, regular postage/shipping will be refunded.
Estimated Delivery Time Frame: 2 - 10 business days
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