Technical support for F20-FAQ:
1. How to access the storage/SD card after connecting the F20 to the computer?
F20 uses the MTP protocol and couldn't be properly recognized until the MTP driver installed. Please make sure F20 under USB mode, then connect F20 to computer to recognize it.
2. How can I use USB DAC function?
First switch the USB mode to USB DAC mode (Enter the setting menu to switch USB mode to select DAC). After that, connect the F20 to the computer via USB and use it as USB DAC. (Before using on Windows computers, you'll also need to install the DAC driver, The 32GB memory card that comes with F20 has already stored the driver, need to copy and install it. )
Please note: In DAC mode, F20 can not display the disk name on computer. If need drag and drop file, please set up at USB mode.
3.Why my new F20 only getting sound one channel out of the corded earbuds?
The new player has a slightly tighter headphone jack, just plug it with pressure and it will be easier to plug in after few uses.
4. Why I cannot connect my Bluetooth headphone to the F20?
When using the Bluetooth headphone with the F20 for the first time, need pair the two devices. Please make sure that the Bluetooth headphone is in pairing mode (just like the very first time that you use the Bluetooth headphone with other devices). When the Bluetooth headphone is in pairing mode, turn on Bluetooth on the F20 and search for the headphone to connect.
5. Can this player work with iTunes? Is it compatible?
No, the player doesn’t compatible with iTunes. This functions more like an external hard drier. You simply plug it in, an option to open it as a folder pops up, and you simply drag and drop your music.
Surfans F20 Bluetooth Mp3 Player
Outstanding Superior Audio, ultra Low Out-of-Band Noise, integrated High-Performance Audio PLL with BCK.
Utilizes with advanced TI's segment-DAC PCM510xA chip to achieve excellent dynamic and high-performance audio (up to192KHz/32bit )
Enjoy DSD Playback, Experience the natural sound and intense detail of DSD audio formats, thanks to the high-quality digital audio, it can reach 64 times the CD audio sampling rate.
Display: 2.0 inches TFT Display (320*240)
Customized Equalizer (EQ): Rock / Classic / Jazz / Pop / Dance / Vocal / Blues / Heavy Metal / Customize etc.
USB OTG: Via USB-OTG cable, it can read tracks and data from OTG devices and it enables up to 256GB capacity (USB-OTG cable not included)
USB-DAC: Under USB-DAC mode, the player can be used as a computer decoding amp
Line-Out: It can be connected with amp like car stereo and other home audio via Auxiliary Audio cable(not included)
Apt- X Bluetooth 4.0 Transmission Supported:It can improves the transmission of sound via Bluetooth.
F20 player features aptx decoding technology for low latency transmission.
It can either work as signal transmitter to connect with Bluetooth headphone, speaker or work as an receiver amp to wireless connect with smart phone.
Supports creating playlist via M3U, please check via www.surfans.net for instruction.
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Humanization design
This digital music player adopts 2.0" TFT screen(320*240) . Distinctive ALPS scroll control wheel enables fluent operation, a high-grade zinc alloy chassis gives a comfortable feel and touch, not to mention sturdy protection for prolonged durability |
Bluetooth 4.0 transmission
Qualcomm aptX codec audio improves the transmission of sound via Bluetooth for High Quality sound |
Expandable Memory Space
USB OTG port can achieve larger storage expansion to 128GB. Micro SD card slot supports memory card up to128GB and the system can handle up to 14999 songs. Storage up to 256gb. A 32GB flash card in package. |
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Supported high-res Audio File Formats
APE (192 KHz/ 24bit); WAV (192 KHz/ 32bit); WMA (192 KHz/ 24bit); WMA Lossless (192 KHz/ 24bit); FLAC (192 KHz/ 24bit); DSD (5.6 MHz / 1bit); DFF (5.6 MHz / 1bit); Aiff / AAC / OGG / MP2 / MP3 |
Easy to Drag and Drop Music file
This F20 Bluetooth music player like an external hard drive. You simply plug it in, an option to open it as a folder pops up, you can simply drag and drop music file. Quite easy, right? |
Package Includes
1 * F20 Hifi Music Player 1 * User Manual 1 * USB Cable 1 * 32GB Memory Card |
All items will be shipped within 1-2 business days.
We use multiple couriers to get the best possible delivery times. Most parcels will be sent with AU post however depending on the location we may also use Sendle.
Most items will arrive in 3-10 working days AU wide. In the rare instance that a delivery takes longer than this, please contact us to work out a solution.
We accept delivery to PO Boxes and parcel collect addresses.
Local pickup NOT Available
All items come with a minimum 1-year warranty unless advertised otherwise.
You can shop with confidence - we are a Registered Australian Business and we pride ourselves on great customer service.
*Restocking fee - 10%
Items deemed faulty over the 30 days and within the warranty period are repaired or replaced by the manufacturer of the product. Please contact us if you need assistance in getting details of the manufacturer to claim your warranty.
Estimated Delivery Time Frame: 3-10 business days