The Microchip Pet Feeder has been designed to recognise either the microchip already implanted in your pet or the Sure Petcare RFID Collar Tag (one included – packs of two sold separately), allowing your pet to access their food whilst keeping out other animals. Designed for use in multi-pet homes, the feeder will recognise authorised pets opening only for them. If an unauthorised greedy or bully pet tries to eat from the bowl it will not open, or if the feeder is already open the lid will close. The SureFeed bowls have an integrated seal on the top lip. This has been designed so that once the lid of the feeder is closed a seal is formed with the top of the bowl, keeping your pet’s food fresher for longer.
Setting up the feeder to work in your home is a simple step by step process. The detailed user manual will guide you through from inserting the batteries to teaching your pet to use the feeder. When an authorised pet places their head inside the hoop on the front of the feeder their microchip or collar tag will be read. The lid only opens for pets (up to 32) who have been granted access.
Warranty Policy
All products from Modern Pets come with a 12-month warranty. This warranty does not cover general wear and tear and damage caused by a pet such as chewing or scratching.
Returns Policy
We accept returns of products within 30 days of the sale date for any reason. Items returned after 30 days may not qualify for a refund, or may incur an extra 25% restocking fee.
In cases of change of mind or wrong size has been selected, we will accept returns as long as the item purchased is in its original packaging and condition. The return postage will need to be paid by the buyer and the original delivery charge will be deducted from the refund amount.
For collars, harnesses, and clothing, we strongly advise customers to refer to the Size Guide provided and measure their dog before making a purchase. Upon receiving the item, we recommend trying it on your pet before removing the product tag.
Faulty or Damaged Items
If your product is damaged or not as described on our website, we will gladly exchange it for an alternative or issue a refund. In these cases, return shipping will be arranged at our expense.