StarTech.com PEXUSB321C 1-Port USB 3.2 Gen 2x2 PCIe Card - USB-C SuperSpeed 20Gbps PCI Express 3.0 x4 Host Controller Card [PEXUSB321C]

StarTech.com PEXUSB321C 1-Port USB 3.2 Gen 2x2 PCIe Card - USB-C SuperSpeed 20Gbps PCI Express 3.0 x4 Host Controller Card [PEXUSB321C]

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StarTech.com PEXUSB321C 1-Port USB 3.2 Gen 2x2 PCIe Card - USB-C SuperSpeed 20Gbps PCI Express 3.0 x4 Host Controller Card

This PCIe USB 3.2 Gen 2x2 controller card installs into an available PCI-Express x4 slot in your computer and enables you to upgrade your current system by adding a USB-C™ (20Gbps) port.
Add a 20 Gbps USB Type-C Port to Your Desktop Computer
The controller card enables you to connect USB-C Gen 2x2 (20 Gbps) devices to your desktop computer. The USB-C port is ideal for connecting USB devices such as external hard drives and solid state drives or charging and syncing your mobile devices. The USB-C port provides up to 15W (5V/3A) of power and is backward compatible with USB 3.2 Gen 2 (10 Gbps) and USB 3.2 Gen 1 (5 Gbps) devices.
Note: USB 3.2 Gen 2 (10 Gbps) is also know as USB 3.1 Gen 2 (10 Gbps), and USB 3.2 Gen 1 (5 Gbps) is also know as USB 3.0 and USB 3.1 (5 Gbps).
SuperSpeed USB 3.2 Gen 2x2 (20 Gbps) Performance
The USB 3.2 Gen 2x2 card features an ASMedia ASM3242 host controller that utilizes x4 lanes of the PCIe 3.0 bus, making the card capable of speeds up to 20Gbps and enabling fast access to high-performance devices like NVMe drives and SSDs. The controller card supports Multiple INs to reduce bandwidth loss when multiple devices are connected through a USB Hub (Note: The USB hub must also support this feature). The card also supports UASP for improved performance with storage devices.
Wide Installation Compatibility
This add-on card includes both full-profile and low-profile installation brackets ensuring you can install it into either a full or low-profile PCIe 3.0 x4 slot (backward compatible w/PCIe 2.0). For wide platform support the card is compatible with Windows, Linux and macOS. For hassle-free installation the drivers install automatically on computers running Windows 8 or higher. Works w/USB 3.1/3.0/2.0 devices

Connector(s)
Connector Type(s)
1 - PCI Express x4
External Ports
1 - USB Type-C (24 pin, Gen 2x2, 20Gbps)
Environmental
Operating Temperature
0°C to 85°C (32°F to 185°F)
Storage Temperature
-25°C to 85°C (-13°F to 185°F)
Humidity
15% ~ 90% RH
Hardware
Ports
1
Interface
PCI Express x4
Bus Type
PCI Express
Card Type
Standard Profile (LP bracket incl.)
Industry Standards
USB 3.2 Specification Rev. 1.0
PCI Express Base Specification Rev. 3.0
Intel xHCI Specification Rev. 1.1
UASP (USB Attached SCSI Protocol) Rev. 1.0
Chipset ID
ASMedia - ASM3242
Packaging Information
Package Height
1.2 in [3.0 cm]
Package Length
6.7 in [17.0 cm]
Shipping (Package) Weight
3.6 oz [101.0 g]
Package Width
5.6 in [14.2 cm]
Performance
Maximum Data Transfer Rate
20Gbps
Type and Rate
USB 3.2 Gen 2x2 (20Gbps)
UASP Support
Yes
MTBF
3,126,209 Hours
Physical Characteristics
Product Height
0.9 in [2.2 cm]
Product Length
2.0 in [5.1 cm]
Weight of Product
1.3 oz [37.0 g]
Product Width
3.1 in [8.0 cm]
Color
Red
Software
OS Compatibility
Windows® 8, 8.1, 10, 11
Windows Server® 2012 R2, 2016, 2019
macOS 10.13 to 10.15, 11.0, 12.0
Linux® 3.5 or later LTS version only
Special Notes / Requirements
System and Cable Requirements
PCI Express enabled computer or server with a PCI Express x4 slot or higher (x8, x16)
Note
The card's USB-C ports are standard data throughput port. They do not support DP Alt Mode or USB Power Delivery.
The maximum throughput of this card is limited by the bus interface. PCI Express Gen 1.0 max throughput is 10Gbps. A PCI Express Gen 2 or Gen 3 port is required to reach speeds up to 20Gbps.
What's in the Box
Included in Package
1 - PCI Express USB Card
1 - Full Profile Bracket (Installed)
1 - Low Profile Bracket
1 - Quick-Start Guide
- MPN: PEXUSB321C

GTIN: 065030891264

Changing your mind / purchasing the wrong product by mistake

If you change your mind after making a purchase, or realise you have purchased the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy. (excludes special order items).

If there is not a suitable product that can be exchanged for your returned item you will be offered a refund to your account based on the value paid at the time of purchase.

to supply the correct product the incorrect product will first need to be returned to us;
we will need to be notified within 7 days of purchase / delivery;
the incorrect product supplied must be in a sealed / unopened condition.

Incorrectly supplied products

If you have been accidentally supplied the wrong product, F Digital can supply the correct product (where it is available) or issue a refund.

In order to supply the correct product, the incorrect product will first need to be returned to us. F Digital can arrange a return ticket to send the incorrect product back by courier.

In this scenario we will need to be notified ASAP and the incorrect product supplied must be in resalable / unused condition with original packaging and accessories.

Products damaged in transit

If your product has been damaged during transit to your delivery address an investigation will be conducted. Once the investigation has reached a conclusion and it is determined the product has been damaged in transit we will offer a refund.

Please contact us ASAP. We will then advise you to visit your nearest Australia Post Office so that they can investigate the damage. You will need to keep all packaging so that their team are able to make a fair assessment.

Products that are faulty within the warranty period

If your product is faulty or has stopped working as intended and is still within the warranty period specified when you purchased your product, F Digital will repair or or issue a refund.

In order to repair or issue a refund for your faulty product, it will need to be returned to us so we can test and confirm that it is faulty. For some products you may also be able to contact the manufacturer directly to arrange a repair / replacement.

Returns of this nature can be made any time within the warranty period and it is your responsibility to cover any costs of returning the product to us.

Testing fees and return freight

If you return a product to us that is not faulty, you may be liable for a testing fee and freight charges to return the product to you.

Returns may take approximately 4 weeks to arrive back with our returns team in NZ to process.

Restocking fees

In some special circumstances, we may agree (at our discretion) to accept a return of a product that is not faulty. In these situations there will be a handling fee equal to at least 20% of the purchased price. Delivery, service and assembly fees are not refunded at all.