All parcels come with a tracking number and do not require a signature upon delivery, allowing them to be left in a safe place.
We partner with courier companies such as Australia Post, Aramex, Couriersplease.
Orders will be dispatched within 1-2 business days.
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-4 business days
Regional: 1-6 business days
Change of Mind Returns:
We want you to love your product so if you are not completely satisfied with your purchase let us know.
Most products come with a 30 day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us via your Account for return approval. Once received and inspected, we will facilitate an agreed resolution.
Please Note:
Postage is paid by the customer
The product must be returned in the original packaging, accessories included
We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
Fees may apply
Warranty Claims:
Most of our products are supported by a 12 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us to raise a warranty claim.
Estimated Delivery Time Frame: 3-10 business days
Item is not the same as the advertising shown, bowl is much shallower and smaller, it doesn't come with "none slip rubber feet" neither. But overall is okay to use, customer service is good too, appreciated.
Mar 15, 2024
Great value - good quality and easy to clean
Jan 11, 2024
I think it has stopped the mess of food being pushed over the back of the normal feeding bowls. So that is a win for me.
Feb 15, 2023
One container was broken. Have since bought another raised and tilted cat feeding bowls. In comparison they are superior in height and do not slip around on the floor.
Nov 23, 2022
Easy to clean and very light. Cat liked having their food elevated
Sep 18, 2022