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As Christmas approaches, our store is experiencing a significant increase in orders! First of all, thank you all for your support and trust in us. Due to the surge in order volume, our express deliveries and inquiries may be slightly slower than usual.
Here, we sincerely remind you:
1. Delivery time: Due to peak logistics periods, the delivery of some orders may be delayed. We will do our best to ensure your order arrives as quickly as possible.
2. Inquiry response time: Our customer service team may take longer to process inquiries, please be patient.
We want you to love your product so if you are not completely satisfied with your purchase let us know.
Most products come with a 30 day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us via your WMP Account for return approval. Once received and inspected, we will facilitate an agreed resolution.
Please Note:
Postage is paid by the customer
The product must be returned in the original packaging, accessories included
We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
Fees may apply
Warranty Claims:
Most of our products are supported by a 12 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us via your WMP Account to raise a warranty claim.
Estimated Delivery Time Frame: 7-10business days
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