Shipping Details
We aim to dispatch all orders within 1-2 business days of receiving the order. Our business days are Monday-Friday 9am-5pm AEST and please note, we do not dispatch on Victorian public holidays.
Our orders are shipped via Australia Post eParcel, Fastway Couriers, Couriers Please or TNT Couriers depending on the shipping address, weight and size of your parcel. All orders have tracking details which provided upon dispatch with links to the carrier’s website. Once an order has been placed please understand we cannot change the shipping address or cancel the order.
Once the package has left us it is your responsibility to keep an eye on when it should be arriving and to contact us within 7 days after the expected delivery date if it has not arrived.
What we can't post:
International delivery
Bulky and/or heavy items (over 20kg or 105cm)
Express post
Dangerous good (Aerosols, Lacquer paints, Nitro Fuel)
Delivery timeframes are as follows
Melbourne or metro areas with Victoria 2 Days
Country Victoria 2-4 Days
Sydney, Canberra, Adelaide 2-3 Days
Brisbane, Tasmania 3-4 Days
Perth Darwin 5-6 Days
If an incorrect address has been provided, and as a result the parcel is required to be dispatched again, redelivery charges will apply.