Spare Parts Accessories Kit Compatible with ECOVACS DEEBOT X2 Omni Vacuum Cleaner, 4 Side Brush, 4 Hepa Filters, 4 Mop Pads, 4 Dust Bags

Returns & Refunds Policy

Change of Mind Returns

Returns for change of mind within 14 days are accepted under the following conditions:

1.       Returned items must be in their original, unused, unworn, and unopened condition, with all original packaging, tags, and seals intact.

2.       Return shipping costs and associated risks are to be covered by the sender.

3.       To initiate a return, contact the customer service team for further instructions.

4.       Refunds will be issued upon receipt and inspection of the returned item to ensure compliance with the return conditions.

Incorrect or Faulty Goods

Every effort is made to ensure that all items meet high-quality standards before dispatch. However, if an item arrives faulty, damaged, or incorrect, please reach out to customer support to arrange a return, refund, or exchange.

• Faulty or incorrect items must be returned within 30 days of receiving the order.

• Return shipping costs for faulty or incorrect goods will be covered.

For further assistance, our friendly customer support is always available to help with any inquiries.

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