SOUL S-Nano

For change of mind:

• Item(s) must be returned within 30 days of purchase, together with proof of purchase
• *Item(s) must be unused with undamaged original packaging

For faulty items: PLEASE READ THE BELOW TO UNDERSTAND YOUR RIGHTS UNDER AUSTRALIAN CONSUMER LAW.

If our products we sell fail to meet a guarantee, you will have rights against us, and in some cases the manufacturer, who will have to provide a ‘remedy’ - to put right a fault, deficiency or failure to meet an obligation. Your rights under Australian Consumer Law dictate we MUST offer you a replacement, refund or repair (where applicable) on products sold to you when you have an issue. The issue could be:

• there is a problem that would have stopped you from buying the item if you had known about it
• is unsafe
• is significantly different from the description or image
• doesn’t do what we said it would, or what you asked for
• can’t be easily fixed

Please note, when assessing a warranty claim, we may take into account how much time has passed since you bought the product considering the following factors:

• type of product
• how you are likely to use the product
• the length of time for which it is reasonable for the product to be used
• the amount of use it could reasonably be expected to tolerate before the failure becomes noticeable

Shop with peace of mind

All marketplace products are covered by our MyDeal Refund Guarantee Learn More