Sonos Ace Active NC Over-Ear Wireless Headphones - Black
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Sonos Ace Active NC Over-Ear Wireless Headphones - Black

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$599
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Product Details

Experience the pinnacle of audio quality with the Sonos Ace Headphones, offering lossless sound and spatial audio. Music pauses automatically when the headphones are removed and resumes upon wearing them again, ensuring uninterrupted enjoyment. Active noise cancellation and transparency modes enhance your immersion, while the long-lasting battery allows for all-day listening. Perfect for those on-the-go, these headphones feature magnetic ear cushions and come with a travel case and USB-C cable for convenient storage and connectivity.

Product Features
  • Lossless Sound
  • Blocks Noise
  • Keep Listening
  • Great for On-The-Go
Specifications
Brand Sonos
MPN ACEG1R21BLK
Product Type Headphones
Multipoint Bluetooth Yes
Bluetooth Yes
Colour Black
Connectivity 1 x USB Type-C
Noise-cancelling Yes
Built-in microphone Yes
Battery life Up to 30 Hours
Warranty 1 Year
GTIN: 840136811046

Shipping Details

Delivery varies by location, please see the expected timeframe to receive your product below:

  • Metro: 1-4 business days

  • Regional: 1-9 business days

Returns Policy

Our Commitment to Satisfaction

We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.

30-Day Change of Mind Policy

You have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us on marketplace with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.

We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.

Restocking Fees

For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.

Damaged in Transit, Defective Products & Manufacturer Warranty

If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.

Your Rights Under Australian Consumer Law

This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Returns Process

To request a return for a refund or exchange, please contact us with your name, contact details, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.

We endeavour to process your refund or exchange within 3 working days of receiving the item/s back provided the conditions specified in this returns policy are met.

Any refund will be processed back to the customer account using the same payment method used when placing the order.

Package Refusal

Refusing delivery of the package or for any return to sender parcels without our prior agreement may result in a restocking or reshipment fee and potential forfeiture of any refunds or exchanges.

We reserve the right to amend our returns policy at any time.

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Estimated Delivery Time Frame: 1-9 business days

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