Estimated Delivery Time:
Warranty Policy
All our prouducts include a warranty. Our products are generally offered with a 12-month warranty. However, some products will be provided with an extended warranty for your peace of mind. Please refer to the product listing for the warranty period.
You will need to notify us within 30 working days in the unlikely event that your item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without approval by us.
A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers.
Returns Policy
To give you the complete peace of mind, we offer a 14-Day Change of Mind Policy. With a 15% restocking fee, you have the option to return any unopened, unused item in its original packaging that you bought from us for any reason within 14 days of receiving the item.
Estimated Delivery Time Frame: 3-10 business days
You need to be logged in to add a review.
Perfect, thank you
Feb 03, 2023
I have purchased previously other various sizes of soga stainless steel pots and I have found them to be of good quality! I am very happy/satisfied with them.
Feb 08, 2022
now in use good
Sep 06, 2021
Fantastic quality and the size is perfect to cook for large family functions
Jun 11, 2021
I like this item very much
Apr 29, 2021