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Estimated Delivery Time:
Warranty Policy
All our prouducts include a warranty. Our products are generally offered with a 12-month warranty. However, some products will be provided with an extended warranty for your peace of mind. Please refer to the product listing for the warranty period.
You will need to notify us within 30 working days in the unlikely event that your item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without approval by us.
A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers.
Returns Policy
To give you the complete peace of mind, we offer a 14-Day Change of Mind Policy. With a 15% restocking fee, you have the option to return any unopened, unused item in its original packaging that you bought from us for any reason within 14 days of receiving the item.
Estimated Delivery Time Frame: 3-10 business days
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I am very happy with these artificial plants and thought they were of great valve.They look awesome at my front door. I received one parcel to begin with and contacted mydeal and had quick, prompt, response from Marielyn. The second parcel arrive a week later as they got separated, as I thought, and because I live slightly remote. Thank you, one happy customer 🤗
Nov 16, 2020
Just what I wanted & they look really good. Very happy with my purchase & delivery was extraordinarily fast.
Sep 07, 2020
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