Sinkougama Kiln Pastel Donburi Bowl Green x Cream 16.5cm
Kazuaki and his wife Kumiko, the fourth-generation owners of the Sinkougama Kiln, created the “Pastel Jelly” collection in 2015. By mixing three different colour glazes together, Kazuaki created an attractive blend of Jelly-like gloss with vivid and calm colours, which magnificently melt into one warm finishing. The pastel-colour glaze is reminiscent of the sweet jelly dripping sweets. The beautiful colours make your dishes even more mouth-watering.
Because of the nature of pottery, colour, size, weight, etc., the product may slightly differ from the pictures. Due to the pottery and glaze characteristics, there may be pinholes, iron powder, glaze flow or colour unevenness. Minor scratches are also inevitable in production. Please note that each item is handcrafted, so the appearance of the pattern may slightly vary from the image. Pictures are only for reference.
About Skinkougama
At Shinkougama, predecessors derived a schedule based on the Shinoyaki, which consists of 22 hours of baking the pots and then slowly bringing down the temperature for 24 hours so the colours become more vivid. This is 3 times the usual baking time. “Yellow glaze usually comes out with a bright orange like the colour, but if properly cooled, it becomes a softer colour like a lemon”. This original baking method allowed to create Jelly gloss and vivid, calm colouring.
Please allow approximately 3-8 business days for delivery depending on where you are in Australia.
For Northern Territory and regional Western Australia customers, please allow up to 2 weeks for delivery.
CHANGE OF MIND
We want you to love your product so if you are not completely satisfied with your purchase let us know.
Most products come with a 7 day change of mind policy, please contact us via your MyDeal Account for return approval. You have 7 days period to return the product, you will have to bear return postage with a tracking number Once received and inspected, you will be refunded the transaction amount minus the original postage cost (we will advise once we inspect the product) minus $2 handling fee.
Please Note:
Postage is paid by the customer
The product must be returned in the original packaging, accessories included
We do not accept responsibility for return items until they reach our warehouse, so we strongly recommend using tracking and/or insurance for the delivery
Orignal postage and $2 handling fee will apply
FAULTY, DAMAGED OR INCORRECTLY SHIPPED ITEM
We do our best to package products with minimal chance of sustaining an injury while travelling to you. Sadly, we don't always win. If your item arrives faulty, damaged or incorrectly shipped in an unfortunate event, please take photos or video illustrating the damage/problem and contact us via your MyDeal account as soon as possible of any damage on delivery concerns, each case will be assessed on an individual basis. We will work with you to find an outcome that you're happy with. We will send out a replacement ASAP or offer a partial refund.
YOUR CONSUMER RIGHTS
The goods you purchase come with guarantees that cannot be excluded under the Australian Consumer Law. If your product is faulty, broken or otherwise non-compliant with a consumer guarantee under the Australian Consumer Law, please contact us via your MyDeal Account and our customer care team will look after you.
WARRANTY CLAIMS
Depends on the product that you have bought. Applicable warranty period will be indicated on the product description. please check the product description for the applicable warranty period. Should an issue arise with your order, please contact us via your MyDeal Account.
OUR RIGHTS
We reserve the right to refuse a return in cases where we cannot be reasonably satisfied that you purchased the product from us and where we deem damage to a product to be due to fair wear and tear, misuse, failure to use following manufacturer's instructions or failure to take reasonable care.
Estimated Delivery Time Frame: 3-8 business days