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Protect yourself from the Australian sun in style with the Silky Reversible Bucket Hat. With UPF50+ sun protection, a breathable design, and reversible double-sided colour options, this comfortable hat is perfect for outdoor activities. Easy to pack and suitable for all ladies.
Technical Details:
Key Benefits:
Versatile Reversible Design: Stay stylish with the Silky Reversible Bucket Hat's double-sided design. Easily switch between colours to match your outfit or mood, adding a touch of versatility to your outdoor attire.
Shape Retention: Featuring soft steel wire and memory edge, this hat maintains its shape even on windy days, ensuring you look great and stay protected.
Breathable Comfort: Crafted from a blend of nylon, spandex, and cotton, this bucket hat feels cool to the touch and offers breathability. Innovative AirLoop technology moves sweat away from your skin, enhancing comfort and temperature regulation.
Moisture Management: The special weaving technology of the Silky Reversible Bucket Hat ensures rapid moisture ventilation and sweat-wicking, making it ideal for warm spring and hot summer days.
Convenient and Portable: Foldable design that easily fits into your backpack, making it perfect for various outdoor activities, from hiking and fishing to gardening and camping. It's also a stylish daily wear option.
By submitting a refund or return request through OZ SMART CO PTY LTD, you agree to the conditions listed below.
30-day Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Refund/Return Conditions
To be eligible for a return, refund or exchange, your item must be returned in the same condition you received it—unworn, unused, with all original tags attached, and in its original packaging. However, we also accept returns for items that show signs of use if they have a manufacturing defect or quality issue. We do not charge a restocking fee.
Items that display obvious signs of use, are damaged, or have missing parts due to reasons not related to our error, will not be eligible for a return. Additionally, items purchased more than 30 days ago are considered non-returnable.
For Change of Mind
If you change your mind about a purchase, please note that we do not refund the original shipping cost. You will also be responsible for the return postage. If the return is due to a product issue or our error, we will cover the return shipping costs and issue a full refund.
For Faulty or Damaged Items
Please inspect your order upon receipt. If you discover any defects, damage, or if you receive the incorrect item, contact us immediately so we can address and resolve the issue. If you receive a product that is faulty or damaged, we ask that you send us photos to document the issue. In cases of defective products, we typically allow the customer to keep the item and send a free replacement. If the customer prefers to return the item for a refund, they must cover the delivery fee and provide us with a tracking number, which we will reimburse once the return is received and inspected. We will then refund the original purchase price and shipping fee.
Refund/Return Process
To initiate a return, please contact us. If your return is approved, we will provide instructions on how and where to send your package. Please note that items returned without prior approval will not be accepted. As we do not have a physical retail location, all returns must be sent by mail.
Follow these steps to complete a refund or return:
Submit a Return Request: Contact us via chat or email with your name, email address, order number, and reason for the return. Include photos if the item is damaged or has manufacturing issues. Please specify if you would like to receive a replacement item or a refund.
Receive Return Instructions: Once your return is accepted, we will email you the return instructions, including the specific address in Brisbane, Queensland, to which you should send your package.
Label Your Package: Clearly label your return package with the provided address. Make sure to include your original order number and your full name on the package.
Send Your Item: Post your item to the provided address and email us the return tracking number.
Inspection and Notification: We will notify you once we have received and inspected your return. Returned items must be in "as-new" condition, complete with original packaging and labels.
Refund/Replacement Process: If your return is approved, you will be eligible to receive a replacement item or refund on your original payment method.
Please follow this process to ensure a smooth return and refund process.
Late or Missing Refunds
If more than 10 business days have passed since we approved your return and you have not received your refund, please contact us. Next, reach out to your credit card company, as it may take additional time for your refund to be officially posted.
To ensure the longevity and beauty of your product, please follow these simple care instructions:
Hand Wash Only: Gently wash your item by hand with mild detergent in cool to lukewarm water. Avoid using hot water as it may shrink the fabric.
Do Not Bleach: Use non-chlorine bleach if necessary. Bleach can be harsh on fabrics and cause discoloration and weakening of fibers.
Dry Naturally: After washing, gently squeeze out excess water without twisting the fabric. Lay flat to air dry, away from direct sunlight which can fade colors.
Ironing: If needed, iron your garment on a low heat setting to avoid damaging the material. Use a pressing cloth between the fabric and the iron to add an extra layer of protection.
Following these care instructions will help maintain the quality and appearance of your product, ensuring you can enjoy it for years to come.
To find the perfect fit, please refer to the sizing details provided in the product descriptions on our website. Each product may have unique sizing that can vary by style and fabric, so checking the specific product description will give you the most accurate guidance.
I really like the wide brim and the easy folding of the hat. At first I thought the brim was too wide but in early spring in SE Queensland, it’s perfect - as it will be all through the summer.
Oct 06, 2024
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