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Zen Zed

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ZenZed, your premier destination for contemporary fashion accessories. At ZenZed, we believe that style is a reflection of individuality, and our curated collection of bag packs and accessories is designed to enhance your personal expression. At ZenZed, we believe that quality is the cornerstone of luxury. That's why we meticulously select only the finest materials to craft our accessories, ensuring every piece embodies the essence of sophistication and durability. From luxurious leathers to gleaming metals, our commitment to excellence shines through in every detail. Experience the difference of premium materials and elevate your style with ZenZed's unparalleled craftsmanship.
 
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  • Please refer to the "Estimated Delivery Time Frame" available in the product listing for expected delivery time to your address

  • We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

  • IMPORTANT: The delivery instruction for this item will be made under an AUTHORITY TO LEAVE WITHOUT A SIGNATURE. You do not need to be present for delivery and you authorise the delivery of your item(s) at your entrance door. If you would like a signature on delivery or to nominate a drop off point for your delivery, please leave a note in the shipping details at checkout or contact us immediately after purchase.


Warranty
Our Goods come with a six (6) months’ manufacturer warranty against defects commencing from the date of purchase from us (“Warranty Period”), however, you may still be protected under consumer laws beyond the Warranty Period. This warranty against defects does not apply to defects or damage caused by misuse, exposure to liquid or excessive heat, abnormal use, abuse or defects or damage caused by external events outside of Our control. If You discover a fault or manufacturer defect, you must cease using the Goods and if it is within the Warranty Period you have the right to seek for the Goods to be repaired or replaced

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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