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Seller Profile

Yardgames

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platinum Seller
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98.81%
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22 product reviews
Yardgames is part of the ECO Imports P/L group established in 2004. We are based in Sydney, Australia and 100% Australian owned. We are Australia's original and oldest Giant Games Specialist Operating in Sydney since 2004 we have some of the largest ranges of Ride On Toys, Croquet Sets, Giant Games, quirky Educational Resources as well as Playground Activities and Equipment available within Australia. All goods with the exception of Made To Order and Ship Direct items are held in stock at our Sydney warehouses ECO Imports specializes in the import, distribution and retailing, via our online stores, of a large range of internationally sourced products.
 

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  • Col NortonVerified buyer

    Am very impressed with the quality of this product. Ordering was hassle free and delivery was very good.

    Mar 04, 2024

  • PaulaVerified buyer

    Very sturdy. Excellent product.

    Feb 06, 2024

  • CraigVerified buyer

    Fantastic product good quality and quick delivery

    Jul 27, 2023

  • NicolaVerified buyer

    Just the thing!

    Apr 19, 2023

  • Deanne BostockVerified buyer

    Great response

    Mar 20, 2023

  • BrianVerified buyer

    My grandson, a teenage Rugby tragic, loves this product.

    Mar 03, 2023

  • RuthVerified buyer

    Was very happy with purchase

    Feb 08, 2023

  • MichelleVerified buyer

    Excellent product the grandkids will enjoy it thank you

    Dec 02, 2022

  • Annette LeibingerVerified buyer

    Love the bright colors it’s so very attractive to my 1 year old grandson. Great birthday present.

    Aug 18, 2022

  • KimberleyVerified buyer

    Great product

    Mar 30, 2022

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We use a variety of shipping solutions in order to give the consumer the best possible choice. The company shall ship all in stock items within 1-2 business days of orders being paid and completed but during Xmas and Easter Trading Periods there may be delays.

Our preferred domestic shipping providers are Startrack, Australia Eparcel, Northline, Couriers Please or My Team Express and Aramex (Sydney Metro Areas).

Delivery to most domestic addresses is 1-7 days via a Tracked service.

We can only deliver small item under 20kg to PO Boxes.

Warranty:

 

12 month manufacturers repair or replacement warranty on manufacturing defects. Does not include misuse, application in a commercial situation, normal wear and tear, affects of weathering and/or storage. Restrictions apply for resale. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably forseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure doesn't amount to a major failure.

please contact us via your MyDeal Account to raise a warranty claim.

 

Refund Policy for Goods:

Returns Policy only applies to products sold by ECO Imports P/L on Yardgames It does not apply to products sold by third parties, where third parties may be retailers, wholesalers or other merchants. These third parties are responsible for all faults and returns of goods.

Returns are simple and easy.

You may return products that meet each of the following criteria:

  • Have the original invoice attached
  • Are in their original packaging
  • Are not used.
  • Are not damaged due to unpacking or misuse.

Once we have received your return, conducted an inspection of the return, and verified that your return meets the above guidelines, a full refund will be issued. All applicable sales taxes will be refunded. The cost of shipping will be credited only in those instances that the return is a result of our error - for example an incorrect item shipped.

Cancel Order Requests

With any cancellation, please contact us as soon as possible. We cannot cancel an order once it has entered the shipping process. In the event that the product is shipped, you will be charged for the order. if you wish to cancel your order, contact us ASAP using the details below and quote your order number.

If you have any problems with your order, please do not hesitate to contact us.

We do not offer a warranty on inflatables purchased for commercial use.