Seller Profile
Am very impressed with the quality of this product. Ordering was hassle free and delivery was very good.
Mar 04, 2024
Very sturdy. Excellent product.
Feb 06, 2024
Fantastic product good quality and quick delivery
Jul 27, 2023
Just the thing!
Apr 19, 2023
Great response
Mar 20, 2023
My grandson, a teenage Rugby tragic, loves this product.
Mar 03, 2023
Was very happy with purchase
Feb 08, 2023
Excellent product the grandkids will enjoy it thank you
Dec 02, 2022
Love the bright colors it’s so very attractive to my 1 year old grandson. Great birthday present.
Aug 18, 2022
Great product
Mar 30, 2022
We use a variety of shipping solutions in order to give the consumer the best possible choice. The company shall ship all in stock items within 1-2 business days of orders being paid and completed but during Xmas and Easter Trading Periods there may be delays.
Our preferred domestic shipping providers are Startrack, Australia Eparcel, Northline, Couriers Please or My Team Express and Aramex (Sydney Metro Areas).
Delivery to most domestic addresses is 1-7 days via a Tracked service.
We can only deliver small item under 20kg to PO Boxes.
Warranty:
12 month manufacturers repair or replacement warranty on manufacturing defects. Does not include misuse, application in a commercial situation, normal wear and tear, affects of weathering and/or storage. Restrictions apply for resale. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably forseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure doesn't amount to a major failure.
Please contact us via your Account to raise a warranty claim.
Refund Policy for Goods:
Returns Policy only applies to products sold by ECO Imports P/L on Yardgames It does not apply to products sold by third parties, where third parties may be retailers, wholesalers or other merchants. These third parties are responsible for all faults and returns of goods.
Returns are simple and easy.
You may return products that meet each of the following criteria:
Once we have received your return, conducted an inspection of the return, and verified that your return meets the above guidelines, a full refund will be issued. All applicable sales taxes will be refunded. The cost of shipping will be credited only in those instances that the return is a result of our error - for example an incorrect item shipped.
Cancel Order Requests
With any cancellation, please contact us as soon as possible. We cannot cancel an order once it has entered the shipping process. In the event that the product is shipped, you will be charged for the order. if you wish to cancel your order, contact us ASAP using the details below and quote your order number.
If you have any problems with your order, please do not hesitate to contact us.
We do not offer a warranty on inflatables purchased for commercial use.
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