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Seller Profile

Y Warehouse Pty Ltd

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280 product reviews
Nevenka proud to be an Australian born business on First Nations land. We honor and pay our respects to Elders past, present and emerging and extend that respect and appreciation for the thousands of years they have cared for and preserved this country's lands, waters and culture.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • Mez

    I just bought this outfit and it is perfect

    Dec 13, 2024

  • Fon

    My granddaughter just loves these, she is in her second set now.

    Dec 11, 2024

  • AnamikaVerified buyer

    ok quality.

    Oct 23, 2024

  • CustomerVerified buyer

    Very nice products except one of the outer metal leaf a bit loose

    Oct 05, 2024

  • Peter karlaVerified buyer

    Bought as gift.Very happy with purchase and service.

    Oct 04, 2024

  • AndreaVerified buyer

    Nice little quality bag

    Sep 30, 2024

  • KerryVerified buyer

    True to the photos

    Sep 24, 2024

  • PatriciaVerified buyer

    Happy with my bag, it looks better when you fill it up with daily needs , you can fit it all in, and I like the different ways you can carry or wear it

    Sep 22, 2024

  • TrucVerified buyer

    Good quality. The lock is sturdy and secured.

    Sep 20, 2024

  • ElizabethVerified buyer

    Prompt deliver, accurate sizing & good quality.

    Sep 16, 2024

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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No 2 Star Reviews yet

Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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No reviews yet

Delivery varies by location, please see the expected timeframe to receive your product below:

  • Metro: 1-4 business days
  • Regional: 6-10 business days

Can delivery to PO Box addresses or Parcel Lockers.

If you are unavailable at the time of delivery re-delivery fees may apply.

 

Care

Our products are made with quality materials, see individual product descriptions for materials used.

  • For leather items we recommend regularly using a good quality polish or conditioner to avoid the leather drying out.
  • For suede items we highly recommend protecting the material using a suede waterproof protecting spray before use and regularly
Change of Mind Returns
1. Nevenka will allow a return where you have changed your mind, provided that the item in question is:
- returned within 14 days of receiving order;
- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);
- in a resalable condition; and
- not damaged in any way.
2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by Nebenka, you will not be eligible for a credit or exchange.
4. You may be provided with a product exchange, refund or store credit (at our discretion) only when the returned product is received, and it complies with the requirements outlined above.
5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.
 
 
INCORRECT OR FAULTY GOODS
Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or the incorrect product, please contact us to arrange a return delivery and a refund or exchange.

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