;

Seller Profile

Willow & Silk

cashback icon
platinum Seller
A seller's rating is an overall score calculated from performance metrics. Learn More
100.00%
View Seller Products
103 product reviews
Welcome to Willow & Silk, a leading seller of gift & homeware product direct to the public, offering desirable product at great prices. We are a wholly owned and located Australian company. We have a team of expert buyers that have over 20 years experience scouring international to bring you beautiful and affordable items to help make your house a beautiful and loving home.
 

Customer Reviews

  • (87)
  • (12)
  • (2)
  • (2)
  • (0)

Customer Reviews

  • (87)
  • (12)
  • (2)
  • (2)
  • (0)

No 5 Star Reviews yet

  • Mandy CarltonVerified buyer

    Lovely very happy with it

    Oct 14, 2024

  • SueVerified buyer

    This is beautiful

    Sep 04, 2024

  • SueVerified buyer

    Lovely sign. Great value

    Sep 04, 2024

  • Donna CraigVerified buyer

    Beautiful clock. As pictured. Is heavy so will need to ensure you have attached well to the wall. Love it !!!

    Jul 03, 2024

  • MarilynVerified buyer

    Bought this for a friend and absolutely loved it.

    Jun 27, 2024

  • Colin WorthyVerified buyer

    Completes our family photo gallery perfectly 👌

    Jun 04, 2024

  • RitaVerified buyer

    Absolutely Beautiful

    Dec 29, 2023

  • BekVerified buyer

    Beautiful

    Dec 12, 2023

  • BekVerified buyer

    Beautiful

    Dec 12, 2023

  • BekVerified buyer

    Beautiful

    Dec 12, 2023

Customer Reviews

  • (87)
  • (12)
  • (2)
  • (2)
  • (0)

No 4 Star Reviews yet

Customer Reviews

  • (87)
  • (12)
  • (2)
  • (2)
  • (0)

No 3 Star Reviews yet

Customer Reviews

  • (87)
  • (12)
  • (2)
  • (2)
  • (0)

No 2 Star Reviews yet

Customer Reviews

  • (87)
  • (12)
  • (2)
  • (2)
  • (0)

No 1 Star Reviews yet

Customer Reviews

  • (87)
  • (12)
  • (2)
  • (2)
  • (0)

No reviews yet

Please do not use a PO Box address for shipping. Please use a physical address.

It takes approximately 2 working days to fulfill and dispatch your order and ship goods from our warehouse in Australia.

The national carriers that we use will take a handful of days (2-6 days) thereafter, to deliver your order, depending on where the delivery address is located. Obviously remote areas will take a day or two longer than capital cities and metro areas.

Customers are required to return goods unopened. We will cover the costs of return on damaged or faulty items but customers are responsible for covering the return costs on Change of mind.

We offer a 12-month warranty on all products used for private household use from the date of purchase (unless noted otherwise). The use of products for commercial purposes qualifies the purchaser to a 3 month warranty period.

Change of Mind Policy. 

If you change your mind about a product, you can return it within 28 days of receiving it.

However, you will be responsible for the actual shipping costs of returning the product.

To initiate the return process, click on the Contact Seller link. Once you have completed the details requested, we will reply with the return address details.

The item must be returned in its original packaging and in "as new" condition, meaning it hasn't been opened or assembled in any way.

After receiving your return, we will confirm that it is in "as new" condition within 5 business days and process the relevant credit.