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Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-3 business days
Regional: 4-6 business days
If you are unavailable at the time of delivery re-delivery fees may apply.
Estimated Delivery Time Frame: 2-6 business days
Here's the revised version with Werko:
At Werko, we want you to love our products as much as we do! If you are not completely satisfied, simply contact us within 30 days for a full refund (excluding postage costs). Our friendly team is here to assist you. Once we receive the returned item(s) at our warehouse, we will process a refund for the full product cost. We recommend using registered post or a courier service for returns, as we do not accept responsibility for lost items.
Items must be returned in their original, unopened, brand-new condition, ready for resale.
Shipping costs incurred are non-refundable.
Refunds will be processed within 48 hours of receiving the return.
Faulty goods will be handled according to the manufacturer’s warranty terms.
Replacement products will only be shipped after the faulty item has been received and assessed.
Most of our products come with a 12-month warranty covering manufacturer-related faults. Some items may have different warranty periods, so please check the product description for specific details. If you experience any issues with your order, please contact us through your account to initiate a warranty claim.