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Orders will be processed within 2 business days to process before shipping. As soon as your package has left our warehouse, you will receive a confirmation by email.
VITADROP will happily offer a refund for an item/s you wish to return on the following basis:
we are notified within 7 days of the order being dispatched;
you present proof of purchase; and
you've contacted us and we've authorised the return.
For obvious reasons perishable goods cannot be returned. We also do not accept products that are intimate or sanitary items, hazardous materials or flammable liquids or gases.
Our returns policy is in addition to your rights under the Australian Consumer Law.
Several types of items are exempt from being returned. Perishable goods such as food cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials or flammable liquids or gases.