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Seller Profile

Vinnies Online

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Vinnies Victoria (St Vincent de Paul Society) offers a wide range of quality, affordable products across Australia. Our inventory includes clothing, furniture, homewares, books, and accessories, as well as new items from corporate donations. We also feature our own locally sourced Vinnies-branded product line, including clothing basics and household essentials. By shopping at Vinnies, you'll find great deals while supporting our charitable work in local communities.
 
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Shipping Policy:

  • Costs calculated at checkout based on address and weight

  • Delivery to all of Australia except Norfolk Island, Christmas Island, Cocos (Keeling) Islands, and Australian Antarctic Territory

  • Orders dispatched from Victoria, Australia

  • Delivery times:

    • Metro: 1-2 business days

    • Regional: 2-7 business days

    • Rural: 3 to 10 business days

    • Express: 1-4 business days (within network)

  • Order tracking available

Change of Mind Returns:

We want you to love your product. If you are not completely satisfied with your purchase, let us know.

Most products come with a 60-day change of mind policy. If within 60 days from the purchase date you are not completely satisfied with your order, please contact us via email at support at vinniesonline dot com dot au for return approval. Once received and inspected, we will facilitate an agreed resolution.

Please Note:

The product must be unopened and in original condition

Returns are processed in 2-3 days; refunds in 5-7 business days

Some items are non-returnable (e.g., perishables, custom products, personal care items)

Exclusions apply to certain household and hygiene products

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